Feature
Australian and New Zealand Institute of Insurance and Finance (ANZIIF) has appointed Financial Advice NZ CEO Katrina Shanks as its next chief executive. Ben Bessell, ANZIIF president, said: “I am delighted that Katrina will b...
Ask an Expert
QUESTION... A client had a hose clamp come off an air hose causing the trailer to lose air pressure and the brakes to jam on causing the tyres to lock up and creating flat spots - 12 tyres were damaged. The relevant section of...
Ask an Expert
QUESTION... Hi, I have a question from a client that has left me stumped! They have a sea wall - rocks piled in front of their property to keep soil back from the beach and stop the tidal action of waves from eroding the...
Ask an Expert
QUESTION... Hi all, Would love your thoughts on a current claim we have had a declinature on. Our client has arrived at their work site where they have parked across the driveway due to a Ute and trailer being parked in...
Ask an Expert
QUESTION... Hello At the end of a public road there is a tar-sealed road that winds up a hill and allows access to half a dozen homes. This road is named and appears on Google Maps. The six properties each have their own...
FSCL Case Study
Henry* owns an adventure tourism business. Henry has insurance for his business arranged through his insurance broker. In February 2023, the broker told Henry that his policies were due for renewal in March 2023. The broker...
FSCL Case Study
Iris* works for a mining company that has a commercial motor vehicle insurance policy with the insurer. Iris regularly operates the company’s excavators. In August 2022, a mechanic came to the company’s site to repair...
IFSO Case Study
When Rawiri’s* car was damaged in the Auckland floods, he thought he would be fully covered, having arranged car insurance with an agreed value of $19,000 just a year earlier. However, when Rawiri made his insurance claim,...
