The insurance professionals online magazine
Feature
The insurance industry is in the grip of a familiar tension. Carriers are pouring capital into AI-driven automation, promising faster underwriting, smarter claims handling and leaner operations. And yet, as Aon's Chief Executive Gr...
Feature
Long-term claims growth hits decade low
Accident insurer's report shows the long-term claims pool grew just 0.3% and 92% of clients on weekly compensation returned to work within a year. New Zealand’s Accident Compensation Corporation (ACC) has released its Ma...Feature
AMI is urging New Zealand households to stay vigilant, as new data shows most lithium-ion battery incidents stem from unsafe charging. AMI Executive General Manager Claims, Steph Ferris says the data shows just how quickly things ...
Feature
New data released recently reveals a record 46 storms over the past 12 months, driving a sharp rise in claims. Phil Gibson, AMI, State and NZI CEO, says: “Between autumn 2025 and summer 2026, our claims teams supported...
IBANZ Forum
Liability/Cyber/Product Recall/Crime/Fidelity
QUESTION: I’d welcome expert views on interpreting NZI’s Defective Work – Trades Endorsement, particularly around resultant damage. Scenario: A trade contractor installs flashing incorrectly (workmanship,...Advertorial
A look into Vero’s countrywide Broker Roadshow by Jane Brewer, Executive Ge...
Insurance has always been an industry shaped by change. But right now, that change feels like it’s accelerating in every direction at once. A 219% increase in weather-related claims volumes year-on-year 1 . Nearly $9 billion in...Advertorial
To adapt to the upcoming Contracts of Insurance Act (CoIA), will your organisation be adding layers to cope, or will you re-design work to perform? How much will your approach really cost your business? Will...
Feature
On 1 May 2026, changes to the Privacy Act came into force. These changes directly impact how and when you share personal information with third party providers (such as insurers, underwriting agencies, loss adjusters, claim repairers,...
Appointments
IBANZ recently welcomed Nick Raven to our small Auckland-based team in the newly created role of Communications and Content Manager. Nick takes over responsibility for member engagement and communication across all channels...
IFSO Case Study
After severe flooding, the Chan* family’s house was badly damaged and needed to be rebuilt. Their insurer accepted the claim and agreed to cover the cost of rebuilding the home. However, a dispute arose about how high the...
