Latest Articles

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IAG NZ’s Blair Williams named ‘Insurance Leader...

IAG NZ’s General Counsel and Executive General Manager External Relations, Blair Williams, has been jointly awarded the Insurance Leader of the Year Award at the New Zealand Insurance Awards, hosted by ANZIFF, the Australian and N...

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Delta insurance appoints experienced global ins...

Delta Insurance (New Zealand) Ltd has appointed Adrian Sweeney as Underwriting Manager for their liability and speciality lines insurance business in New Zealand. British-born, Mr Sweeney has almost four decades’ experience i...

PIQ College

Distance Learning tips and Student Liaison

Level 5 on the to-do-list? Top tips for distance learning and getting the m...

The prospect of setting time aside from an already busy schedule to complete a qualification is, understandably, a bit daunting. But help is at hand. Read on for some tips for Distance Learning, and accessing dedicated support serv...

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Driver-only quandary

QUESTION: Our client had taken out PMV policy and it was named driver only comprehensive policy. Named driver is under 25. Driver's uncle was driving the car who caused the accident. He is over 25 and has no previous...

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What is ‘gradual change’?

QUESTION: A client had a bird nest under some roof tiles which caused water to get into a lounge ceiling. The property is the insured's weekend home and the water damage to the ceiling was not found until the following...

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Damage on location

QUESTION: We have a client who rented a home for a commercial shoot. The shoot was over two days, after the shoot the owner noticed several areas of damage after the shoot. The Insurer wants to apply a separate excess to...

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Supply of goods inclusion in PL

QUESTION: We have a client who was engaged to renovate a home. This involved replacing some flooring with secondhand tawa flooring to match existing. The flooring was purchased from a dealer but once laid and sanded back was...

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Tree trouble

QUESTION: A tree in a car park owned by a commercial landlord breaks in a weather event and damages a trailer parked in the car park and owned by the tenant to the building. The landlord wishes to make a claim for the...

Feature

Suncorp supports vulnerable customers

Insurer Suncorp has established a customer vulnerability framework and training programme to support customers in vulnerable circumstances. The group has increased its number of community support service partners, including...

FSCL Case Study

Pregnancy and childbirth costs not covered by i...

Person B was an overseas student studying in New Zealand. She arranged travel insurance to cover her medical costs while in NZ. When she became pregnant, while in New Zealand, her medical expenses were covered by government...

FSCL Case Study

ACC cover but no insurance

As a single mother, Person A decided she needed to get income protection insurance in case she had an incident leaving her unable to work and pay her expenses. She went to an adviser who recommended she also get mortgage repayment,...

IFSO Case Study

Warning for landlords after animal mess

A warning has been issued for landlords whose tenants keep animals – or in this case, a covert pet refuge centre. The Insurance & Financial Services Ombudsman, Karen Stevens, issued the warning after a landlord was...

Feature

Strong performance sees Tower pay dividend

Kiwi insurer Tower has paid a dividend to investors after posting a strong set of financial results. The group paid an interim dividend with its half-year results in May. Blair Turnbull, Tower CEO, said there an ongoing focus...

Feature

IAG profits fall

IAG, the owner of State, NZI, and AMI, recorded a drop in New Zealand profit in the year to June as claims volumes increased. The New Zealand business remained highly profitable, however, with strong customer retention and premium...

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Marine cargo surveying – how times have changed

Shelley Beasley, head of marine NZ at Sedgwick, started her career as a surveyor in the New Zealand marine industry in 1986, and provides an update on the cargo market. Go back 30 years Exponential growth in shipping,...

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