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Latest Articles

Feature

AMI urges households to take lithium-ion batter...

AMI is urging New Zealand households to stay vigilant, as new data shows most lithium-ion battery incidents stem from unsafe charging. AMI Executive General Manager Claims, Steph Ferris says the data shows just how quickly things ...
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Feature

AMI is celebrating a young New Zealander who’...

For the first time, AMI has announced a Supporting Excellence Student Award winner through the Ryda programme, recognising high school student Zane Lott for his leadership, responsibility and standout road safety mindset as a young dri...
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IFSO Case Study

Rebuilding a flood damaged home

After severe flooding, the Chan* family’s house was badly damaged and needed to be rebuilt. Their insurer accepted the claim and agreed to cover the cost of rebuilding the home. However, a dispute arose about how high the reb...
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Advertorial

Vero is accelerating to back brokers in a chang...

A look into Vero’s countrywide Broker Roadshow by Jane Brewer, Executive Ge...

Insurance has always been an industry shaped by change. But right now, that change feels like it’s accelerating in every direction at once. A 219% increase in weather-related claims volumes year-on-year 1 . Nearly $9 billion in...
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Advertorial

Compliance or Competitive Advantage? CoIA is a...

To adapt to the upcoming Contracts of Insurance Act (CoIA), will your organisation be adding layers to cope, or will you re-design work to perform? How much will your approach really cost your business? Will...
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Feature

Privacy Act changes: Guidance for brokers

On 1 May 2026, changes to the Privacy Act came into force. These changes directly impact how and when you share personal information with third party providers (such as insurers, underwriting agencies, loss adjusters, claim repairers,...
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IBANZ Forum

Defective work & trades endorsement and resulta...

Liability/Cyber/Product Recall/Crime/Fidelity

QUESTION: I’d welcome expert views on interpreting NZI’s Defective Work – Trades Endorsement, particularly around resultant damage. Scenario: A trade contractor installs flashing incorrectly (workmanship,...
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IBANZ Forum

Wrong Range Rover cancelled

Commercial Fleet/Vehicle

QUESTION: We have a client with a number of vehicles insured with the same insurer.  He had two Range Rovers, both insured, sold one and instructed us to cancel cover on it.  He advised the wrong rego. so the Range rover...
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IBANZ Forum

Claim excess

Commercial Fleet/Vehicle

QUESTION: The insured makes a motor claim which is accepted by the insurer. Given the type of claim, the claim falls under a section 1 automatic policy benefit which is sub-limited to $5,000 in the policy wording. This again is...
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Advertorial

From recovery to resilience - our evolving roles

Historically, insurance has enabled recovery after an event. That role remains critical. But as QBE Pacific CEO and Managing Director, Jonathan Groves has consistently said, the most valuable dollar in the system is not the one spent...
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