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Latest Articles

Feature

ACC turnaround on track

Long-term claims growth hits decade low

Accident insurer's report shows the long-term claims pool grew just 0.3% and 92% of clients on weekly compensation returned to work within a year. New Zealand’s Accident Compensation Corporation (ACC) has released its Ma...
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IFSO Case Study

Rebuilding a flood damaged home

After severe flooding, the Chan* family’s house was badly damaged and needed to be rebuilt. Their insurer accepted the claim and agreed to cover the cost of rebuilding the home. However, a dispute arose about how high the reb...
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Advertorial

Compliance or Competitive Advantage? CoIA is a...

To adapt to the upcoming Contracts of Insurance Act (CoIA), will your organisation be adding layers to cope, or will you re-design work to perform? How much will your approach really cost your business? Will y...
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IBANZ Forum

Residential vs commercial

NHI/FENZ

QUESTION: An insured builds a self-contained home. The building is intended to be lived in by the insured (owner-occupied). It is 100% residential use. It is a freestanding home that is not attached to any other building. It has...
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Feature

CEO says AI strategy only half the equation

The insurance industry is in the grip of a familiar tension. Carriers are pouring capital into AI-driven automation, promising faster underwriting, smarter claims handling and leaner operations. And yet, as Aon's Chief Executive...
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Advertorial

Vero is accelerating to back brokers in a chang...

A look into Vero’s countrywide Broker Roadshow by Jane Brewer, Executive Ge...

Insurance has always been an industry shaped by change. But right now, that change feels like it’s accelerating in every direction at once. A 219% increase in weather-related claims volumes year-on-year 1 . Nearly $9 billion in...
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Feature

More storms, more claims, more reasons to have ...

As a small island nation New Zealand has always lived with weather risk, but industry tracking shows storm-related claims were up more than 250% in the 12 months to February 2026. Storms struck somewhere in New Zealand roughly once...
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Feature

FENZ levy changes from 1 July 2026

From 1 July 2026, the way the Fire and Emergency New Zealand (FENZ) levy is c...

When do the changes apply? The new levy rules apply to policies that start (are entered into) or renew on or after 1 July 2026. Policies already in place before this date continue under current levy rules until renewal. This...
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FSCL Case Study

Why am I paying Body Corporate insurance, if it...

Franklin* and his business owned several units at a property. The Body Corporate for Franklin’s property held various insurance policies with an insurer, including a statutory liability policy, which included cover for defence...
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Advertorial

Rothbury introduces flexible partnership progra...

A different way to think about partnership

Independent insurance brokers are under more pressure than ever. Compliance requirements keep growing, underwriters want more data and reporting, clients expect faster service, and staff recruitment, training and retention is a...
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