Ask an Expert
QUESTION: A client had a bird nest under some roof tiles which caused water to get into a lounge ceiling. The property is the insured's weekend home and the water damage to the ceiling was not found until the following weeken...
Ask an Expert
QUESTION: We have a client who rented a home for a commercial shoot. The shoot was over two days, after the shoot the owner noticed several areas of damage after the shoot. The Insurer wants to apply a separate excess to eac...
Ask an Expert
QUESTION: We have a client who was engaged to renovate a home. This involved replacing some flooring with secondhand tawa flooring to match existing. The flooring was purchased from a dealer but once laid and sanded back was foun...
Feature
Insurer Suncorp has established a customer vulnerability framework and training programme to support customers in vulnerable circumstances. The group has increased its number of community support service partners, including...
FSCL Case Study
Person B was an overseas student studying in New Zealand. She arranged travel insurance to cover her medical costs while in NZ. When she became pregnant, while in New Zealand, her medical expenses were covered by government...
FSCL Case Study
As a single mother, Person A decided she needed to get income protection insurance in case she had an incident leaving her unable to work and pay her expenses. She went to an adviser who recommended she also get mortgage repayment,...
IFSO Case Study
A warning has been issued for landlords whose tenants keep animals – or in this case, a covert pet refuge centre. The Insurance & Financial Services Ombudsman, Karen Stevens, issued the warning after a landlord was...
Feature
Shelley Beasley, head of marine NZ at Sedgwick, started her career as a surveyor in the New Zealand marine industry in 1986, and provides an update on the cargo market. Go back 30 years Exponential growth in shipping,...
Opinion
It is fundamental to all insurance that it only covers a fortuity – that is, a loss that is accidental from the insured’s point of view. So, how are the courts to interpret a liability policy that excludes:...
Feature
Vero Insurance urged customers affected by flooding in Canterbury to use the mental health benefit on their rural insurance policies. “The flooding in Canterbury is having a significant impact on our rural insurance...
Advertorial
This month marks 15 years since Insurance Advisernet entered the New Zealand general insurance broker market. Founder David Crawford takes us back to those early days and general manager Travis Atkinson, who joined the business in...
Feature
Nick Frith and Thomas Leggat, Minter Ellison Rudd Watts
The scale of the COVID-19 crisis made it obvious that the pandemic, and the public health measures it prompted from governments, would have major implications for the insurance world. Responding to an unprecedented disruption in...SPOTLIGHT ON
Feature
Andrew Horne and Hannah Jaques, Minter Ellison Rudd Watts
Cyber-attacks on businesses and other organisations are both increasingly common and increasingly damaging. It is no longer a surprise to read a news or business website and learn of a cyber-attack that has caused significant disruption...Feature
Revolutionary technology from global risk management innovator, eDriving, has forever changed the way driving is measured, reported and improved. MENTOR by eDriving is a state-of-the-art digital driver risk management app that uses...
PIQ College
For those of you yet to commence your qualifications under the new FSLAA regulations, the clock is now truly ticking. The alarm goes off on the 15th March 2023, and if you haven’t got your qualification by then you cannot give...
Professional IQ College offers workshops, online courses, webinars and qualifications.
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