Insurance

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Hose clamp causes chaos

QUESTION... A client had a hose clamp come off an air hose causing the trailer to lose air pressure and the brakes to jam on causing the tyres to lock up and creating flat spots - 12 tyres were damaged. The relevant section of...

FSCL Case Study

Policy renewal pain leads to complaint

Henry* owns an adventure tourism business. Henry has insurance for his business arranged through his insurance broker. In February 2023, the broker told Henry that his policies were due for renewal in March 2023.  The broker s...

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Detection and response tools important as cyber...

This year has seen a “worrying resurgence” in ransomware and extortion claims, Allianz Commercial warned in a new report.  Following two years of high but stable loss activity, dangerous online activity is on the r...

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Repairhub launches apprenticeship programme

Repairhub, AMI, State, and NZI's specialist vehicle repair centre, has launched an apprenticeship programme to attract new talent to the industry.  “The collision repair industry as a whole has been struggling to...

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NZI supports businesses with electrical safety

NZI is helping businesses manage and mitigate electrical safety and lower the risk of commercial fires. The group’s electrical safety inspectors, Toby Lancaster and Zak Dean, are working to identify customers’...

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Vero upskills staff following EQC claims surge

Vero Insurance New Zealand is providing additional training for employees to become assessors for EQCover claims under the EQC Act after a surge in claims.   Nearly ten months after the Auckland floods and Cyclone...

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Lockton New Zealand appoints Buckle as CEO

Global insurance broker Lockton has appointed Craig Buckle as its New Zealand chief executive officer, effective from January.  Buckle succeeds Peter Lowe, who led the broker group’s expansion into the Pacific region....

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Adapting and thriving in a modern working envir...

How can brokers achieve the right balance between flexibility and productivit...

The future of work had already started to change before the Covid pandemic, but it certainly accelerated during those unprecedented times. There were no rules to follow; we had to come up with a way of adapting and thriving to not only...

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Hawke’s Bay Independent Flood Review calls for ...

The Hawke’s Bay Independent Flood Review has called on home, business and property owners, iwi/hapū, communities, business groups and regional infrastructure owners impacted by flooding from Cyclone Gabrielle to contribute...

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What does the new government mean for insurance?

National has signalled plans to scrap CoFI, but some in the industry believe ...

With the National Party-led coalition government is still in its infancy, insurance professionals are starting to look at the group’s pre-election promises and how they might affect the broking profession. National and ACT...

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