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IBANZ offers a range of CPD from quality presenters who specialise in providing a variety of fire and general presentations, as well as a selection on soft skills ranging from time management to client care. All webinars: 10.30 - ...
FSCL Case Study
In 2021 Hailey*, a school principal, arranged insurance to cover the cost of any damage and repairs to her school’s devices and equipment. On 5 December 2022 at about 7pm, the insurer sent Hailey an email saying that the insurance...
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The Insurance and Financial Services Ombudsman (IFSO) scheme has received a record number of nearly 5,000 enquiries over the past year, marking a 21% increase from the previous year. Karen Stevens, the IFSO ombudsman, reveale...
Insurance
AMI Insurance has seen a nearly 40% increase in house fires between summer and winter 2023, following a 20% increase the year before. The insurer said lower temperatures caused house fire risks to increase. “With the...
SPOTLIGHT ON
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By Mark Jones, Chief Broking Officer, Gallagher Insurance
Signs of change are emerging in the insurance market for commercial risks, potentially signalling a positive outlook for businesses. For the past two to three years, insurers have been increasing their pricing while scaling...Feature
Toni Ferrier was appointed CEO of Marsh McLennan’s NZ operation last October, her latest high-profile role after decades in the sector. She talks to CoverNote about her career, how the industry has changed, and her...
SPOTLIGHT ON
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The ongoing recession in New Zealand has led clients to reduce their insuranc...
The gloom surrounding the New Zealand economy shows little sign of abating mid-way through 2024, with GDP figures for the three months to March revealing GDP growth of just 0.2% in the March 2024 quarter. The patchy, prolonged recession...IBANZ Forum
QUESTION: The claim involves a customer's benchtop. The customer wishes to claim against the Insured for a new benchtop. The Insured installed the benchtop two years ago at their customer's house. The Insured advised...
FSCL Case Study
Peter* owned a franchise business, which had a number of insurance policies (material damage, public liability and commercial vehicle cover) arranged by a broker. In mid-2021, Peter was looking to change insurers because he wanted to...
IFSO Case Study
Ani* made a claim on her mechanical breakdown policy when her car’s transmission failed. However, her claim was declined because she had breached the service requirement condition in her policy. This condition required Ani to...
