Insurance

Ask an Expert

What is ‘gradual change’?

QUESTION: A client had a bird nest under some roof tiles which caused water to get into a lounge ceiling. The property is the insured's weekend home and the water damage to the ceiling was not found until the following weeken...

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Damage on location

QUESTION: We have a client who rented a home for a commercial shoot. The shoot was over two days, after the shoot the owner noticed several areas of damage after the shoot. The Insurer wants to apply a separate excess to eac...

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Supply of goods inclusion in PL

QUESTION: We have a client who was engaged to renovate a home. This involved replacing some flooring with secondhand tawa flooring to match existing. The flooring was purchased from a dealer but once laid and sanded back was foun...

Feature

Suncorp supports vulnerable customers

Insurer Suncorp has established a customer vulnerability framework and training programme to support customers in vulnerable circumstances. The group has increased its number of community support service partners, including...

FSCL Case Study

Pregnancy and childbirth costs not covered by i...

Person B was an overseas student studying in New Zealand. She arranged travel insurance to cover her medical costs while in NZ. When she became pregnant, while in New Zealand, her medical expenses were covered by government...

FSCL Case Study

ACC cover but no insurance

As a single mother, Person A decided she needed to get income protection insurance in case she had an incident leaving her unable to work and pay her expenses. She went to an adviser who recommended she also get mortgage repayment,...

IFSO Case Study

Warning for landlords after animal mess

A warning has been issued for landlords whose tenants keep animals – or in this case, a covert pet refuge centre. The Insurance & Financial Services Ombudsman, Karen Stevens, issued the warning after a landlord was...

Feature

Marine cargo surveying – how times have changed

Shelley Beasley, head of marine NZ at Sedgwick, started her career as a surveyor in the New Zealand marine industry in 1986, and provides an update on the cargo market. Go back 30 years Exponential growth in shipping,...

Opinion

When does an exclusion for a ‘deliberate act’ a...

It is fundamental to all insurance that it only covers a fortuity – that is, a loss that is accidental from the insured’s point of view.  So, how are the courts to interpret a liability policy that excludes:...

Feature

Vero urges Canterbury farmers to use mental hea...

Vero Insurance urged customers affected by flooding in Canterbury to use the mental health benefit on their rural insurance policies. “The flooding in Canterbury is having a significant impact on our rural insurance...

Advertorial

Insurance Advisernet celebrates milestone anniv...

This month marks 15 years since Insurance Advisernet entered the New Zealand general insurance broker market. Founder David Crawford takes us back to those early days and general manager Travis Atkinson, who joined the business in...

Feature

COVID-19 insurance issues from around the world

Nick Frith and Thomas Leggat, Minter Ellison Rudd Watts

The scale of the COVID-19 crisis made it obvious that the pandemic, and the public health measures it prompted from governments, would have major implications for the insurance world.  Responding to an unprecedented disruption in...

SPOTLIGHT ON

Feature

Cyber threats, insurance and the legal response

Andrew Horne and Hannah Jaques, Minter Ellison Rudd Watts

Cyber-attacks on businesses and other organisations are both increasingly common and increasingly damaging. It is no longer a surprise to read a news or business website and learn of a cyber-attack that has caused significant disruption...

Feature

Over 25% reduction in vehicle accident rates ac...

Revolutionary technology from global risk management innovator, eDriving, has forever changed the way driving is measured, reported and improved. MENTOR by eDriving is a state-of-the-art digital driver risk management app that uses...

PIQ College

The clock is ticking

For those of you yet to commence your qualifications under the new FSLAA regulations, the clock is now truly ticking. The alarm goes off on the 15th March 2023, and if you haven’t got your qualification by then you cannot give...

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