Latest Articles

FSCL Case Study

The importance of being earnest: Why employee h...

Russell* ran a plumbing business and insured all company cars under a commercial motor vehicle policy.  In February 2024, his employee, Nisha*, reported one of the company cars stolen. Shortly after reporting the theft to the ...

FSCL Case Study

Theft not reported to local police

In March 2024, Ari* was on a holiday in Bali with her friends. On their last day, they checked out of their hotel and left their suitcases there while they went out. Ari packed all her valuable clothing and accessories in her backpack, ...

IFSO Case Study

Dispute over Range Rover repairs

In January 2024, Paul’s* Range Rover was stolen. Paul notified his insurer and made a claim.  Just over two weeks later, the vehicle was recovered, and the insurer arranged for it to be repaired.  However, afte...

IFSO Case Study

Flight delayed by weather

Tama* held travel insurance for a trip to the USA.  During his trip, a connecting flight he was taking from Boston to Los Angeles was delayed, meaning he missed his flight back to New Zealand. As a result, he had to pay for...

IBANZ Forum

FENZ Levy on boats

  QUESTION I have a client whose existing boat policy (insured elsewhere) is a GST-exclusive policy; therefore, the Levy has been calculated off the GST-exclusive price. Now I am obtaining some quotes, and these...

IBANZ Forum

Unoccupied spec homes & NHCover

  QUESTION We have a discussion going on about just completed spec homes, that are unoccupied. Do these qualify as a dwelling, and therefore have NHCover available to them? I can't find a specific...

IBANZ Forum

Insurer's liability on jewellery claims

  QUESTION A policy wording states the limit on what an insurer will pay is $5,000 in regards to unspecified jewellery, and they then issue a purchase authority to the jeweller for the full amount (true replacement...
(September 2025)

IBANZ Forum

Tenants responsibility for Landlords policy exc...

Material Damage/BI/Contract Work

  QUESTION I was of the understanding that under Section 269 of the Property Law Act 2007 that tenants could NOT be held liable for the Landlord's commercial insurance policy excess. I have recently seen lease...

Feature

Calendar of events

IBANZ offers a range of CPD from quality presenters who specialise in providi...

September 9 th Topic: Significant breaches of the Fair Insurance Code 2024-25 Presenter: Claire Benjamin  |  IFSO (Time: 10.30am-11am) The Fair Insurance Code is a code of conduct developed by ICNZ, which...

Humans of NZI

Claims, care and community connections with NZI...

An insurance career that began by chance has grown into a nearly 30-year career filled with purpose. Andrea’s story is one of gratitude, community, and a deep commitment to helping people when it matters most. A...

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