Latest Articles

FSCL Case Study

Cancer not a pre-existing condition

A woman had suffered from indigestion for years and had, from time to time, taken prescription medication to relieve the symptoms. In November 2019, she went to her doctor because she was experiencing heartburn and pain on her firs...

FSCL Case Study

Bahamas blunder

In November 2019, a woman booked a trip to the Bahamas. She was scheduled to fly from New Zealand to Houston on 12 April 2020, and then onwards to Nassau, the capital of the Bahamas. The following day, she would fly from Nassau to Freep...

FSCL Case Study

Insurer wins out on handbag dispute

A couple were travelling by train through Europe. In a crowded train station, they needed to transfer trains and the woman accidentally left her handbag on the luggage rack. They did not realise she had lost her handbag until they ...

Feature

Former Lloyd’s exec joins Delta

Kiwi underwriting agency Delta Insurance Group has hired Kent Chaplin, a former senior executive at Lloyd’s of London, as its chief operating officer. Chaplin is a former chief executive and regional head for Lloyd’s in...

Feature

Are businesses prepared for a claims surge event?

By Jon Winsbury and Craig Furness, Gallagher Bassett

The topic of climate change is rapidly rising in prominence on the global public agenda. And, as the world experiences endless parades of catastrophes and significant events on top of the pandemic, claims surge events have become...

Feature

Profits grow at Suncorp

Suncorp New Zealand recorded strong profits in the six months to December and continues to support customers facing Covid-related financial hardship. The insurance group announced a net profit after tax of NZ$129 million for the...

Opinion

The implications of England’s business interrup...

As readers now know, the test case brought by the Financial Conduct Authority in the English High Court challenging the declinature of many Covid-19 claims under Business Interruption Policies in England was largely successful. Many of...

Feature

Caring for works of art and protecting them aga...

Every art collection faces a range of physical exposures, and natural disasters such as cyclones, earthquakes, and bushfires are all potential risks. However, most art losses are due to transit, water, fire, theft, inadequate storage,...

Feature

Virtual event tackles climate risks

Some of the risk and insurance sector’s leading voices met online to discuss the rising threat of climate risks and how to tackle the issue in New Zealand. Research firm CoreLogic hosted a virtual event, ‘Moving ahead...

Humans of NZI

Compassion in spades

NZI’s Richard Whitehead shares how his determination to get back on his feet ...

Determination, resilience and compassion are attributes that Richard Whitehead, Claims Relationship Manager for NZI, takes into both his personal and professional life. Having recently celebrated his 20-year anniversary with NZI,...

Feature

Hard discussions in a hard market

When insurance premiums rise, brokers need to have some frank conversations w...

Insurers in New Zealand, the Pacific region, and across the rest of the globe have increased premium rates in the past year due to a perfect storm of Covid-19, reduced investment returns, and natural catastrophe events. As rates rise...

Feature

Why are insurance costs rising?

Premiums are rising across most parts of New Zealand, and a multitude of fact...

As a small island nation prone to natural disasters, New Zealand is a difficult place for insurance underwriters. Over the past year, insurance premiums have begun to rise across the country following a series of natural catastrophe...

Feature

New regime looms on March 15

By Sadie Beckman

Following a Covid-related delay, the new financial advisers’ regime is finally here. Brokers are confident the changes will be good for the industry After a nine-month delay due to COVID-19, the financial advice industry...

Profile

Lee Garvey: Looking ahead in 2021

Lee Garvey, who has worked for all three major global brokers, was recently appointed as Willis Towers Watson’s head of financial solutions for Australia and New Zealand. Garvey talks to Covernote about the credit,...

Feature

D&O Insurance: Increasingly costly and uncertain

by Andrew Horne

Many companies and their directors, particularly dual-listed companies whose shares are quoted on both the NZX and ASX, have been astonished at the difficulty and cost of renewing their Directors and Officers (D&O) insurance in the...

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