General

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Caring for works of art and protecting them aga...

Every art collection faces a range of physical exposures, and natural disasters such as cyclones, earthquakes, and bushfires are all potential risks. However, most art losses are due to transit, water, fire, theft, inadequate storage, i...

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Small brokers bullish about the future

Mega-mergers have dominated the insurance broking industry in recent years, b...

In the middle of October, global insurance broking giants Aon and Willis Towers Watson formally sought New Zealand approval for their US$30 billion merger, a deal that will reshape the international insurance advisory industry.  ...

PIQ College

Pastoral Care in Education

What is education? E ducation is the process of facilitating learning, or the acquisition of knowledge, skills, values, beliefs, and habits.  Methods can include teaching, training, storytelling, discussion, directed...

Opinion

Insurance Council calls for fire funding

The Insurance Council of New Zealand (ICNZ) is calling on political parties to back volunteer and paid firefighters by funding them appropriately for their services, much like the police are funded. It follows the publication of...

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IAG outlines FY20 results

IAG today provided an update on its results for the year ended 30 June 2020 (FY20), within which it expects to report: Gross written premium (GWP) growth of around 1%, consistent with the ‘low single digit’ guidance...

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Vero survey shows small businesses are keen for...

New research released by Vero Insurance this week shows nearly two thirds of New Zealand’s small and medium enterprise owners and decision makers (SMEs) want insurance advice following the Covid-19 crisis.  Most wanted...

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Suncorp makes $100,000 donation to Shine

Suncorp New Zealand is helping children affected by domestic violence stay connected with their schools and online learning through a one-off $100,000 donation to the domestic violence charity, Shine. Suncorp New Zealand has...

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2019 a pricey year for insurers

Provisional results show that insurers spent more than $118.8 million last year responding to severe weather events, with more than 18,000 claims made. "What was looking to be a benign year for extreme events changed in the...

IFSO Case Study

Broker, client dispute phone call

In September 2006, through the broker, a company arranged cover for a refrigeration truck.  In or about September 2009, the company’s director had a telephone discussion with the broker, about adding an endorsement to...

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Police Health Plan gets tick

The Police Health Plan which is administered by the Police Welfare Fund, has been awarded the Consumer NZ People’s Choice Award for 2019. The award is the result of Consumer NZ’s customer satisfaction survey of health...

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Demystifying mould claims

Is the insurance industry paying more than it needs to when dealing with clai...

Cargo surveyors see a lot of damage from mould and its companion, corrosion. Both involve wetting, the source of which is crucial to policy response. Both can cause dismay as consignees face the unwelcome need to seek recovery from...

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Delta Insurance gets busy with lazy sneakers

When Delta Insurance decided to continue their support of the GirlBoss Awards by sponsoring the Emerging Leader Award again last year, they weren’t quite expecting the impact the winner would have on the company. ...

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Customer and conduct: Lessons, questions and fu...

By James Brownell, director, insurance conduct lead, KPMG New Zealand

Following on from the Australian Royal Commission and subsequent New Zealand banking reviews, 2019 was a year of intensive focus from the Financial Markets Authority (FMA) and the Reserve Bank of New Zealand (RBNZ) on culture and...

Humans of NZI

Recipe for success

Andy Rowe discusses his experiences in the insurance industry and his love fo...

Andy Rowe started in the insurance industry a few years after school, when he was looking for a role in which, in his own words, he could use his brain and work in a career that was interesting and rewarding. After a variety...

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Policyholders claim for pricey pets

Southern Cross Pet Insurance has released its 10 most unusual claims of 2019. The list featured a serial sock swallower, a cat who played with fire and a dog suffering a chocolate overdose. The claims highlight how even...

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