Latest Articles

Feature

Customers no longer contact EQC for disaster cl...

The Earthquake Commission (EQC) and private insurers say a new partnership will provide an improved, more collaborative approach to supporting New Zealanders through natural disasters in the future. Under the new partnership, from ...

Profile

New insurance boss navigating change

Jimmy Higgins is Suncorp’s new chief executive. Covernote asked how he’s feel...

What do you see as the biggest challenges for NZ insurers over the next 12 months? Financial market fluidity. 2020 has seen immense change and new demands for insurers. Covid-19 has caused a great deal of disruption in the...

Feature

New boss for Suncorp

Suncorp New Zealand has announced the appointment of Jimmy Higgins to the role of chief executive. Higgins joined Suncorp Group in 2008 and has held a range of senior and executive positions across its Australian and New Zealand in...

Humans of NZI

She came, she saw, and she conquered

  Being awarded Insurance Professional of the Year, in the Women in Insurance New Zealand 2020 awards, has given NZI’s Angela Schwarz, senior underwriter commercial liability, immense pride and time to reflect on...

Feature

New Natural Disaster Response Model to improve ...

The Earthquake Commission (EQC) and private insurers have today announced a new partnership that will provide an improved, more collaborative approach to supporting New Zealanders through natural disasters in the future. Under the...

PIQ College

Pastoral Care in Education

What is education? E ducation is the process of facilitating learning, or the acquisition of knowledge, skills, values, beliefs, and habits.  Methods can include teaching, training, storytelling, discussion, directed...

Ask an Expert

What’s the impact of a road closure?

Question: We have a client with the following clause on their B.I. policy CLOSURE OF TRANSPORT ROUTES, PORTS OR AIRPORTS: You are insured for business interruption resulting directly from: 1. property...

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When should policy wordings be issued?

Question: Once policy wordings have been issued to a client at (or before) the inception of the policies, is there a generally accepted frequency of how often they need to be re-issued? Is there a requirement at every...

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Service and repair obligations

Question: We recently had a claim declined under service and repair due to our clients' terms and conditions. The insurer has paid previous service and repair claims for this client and they have said the policy would...

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What’s the third-party liability?

Question: An insured person was driving vehicle to a mountain in early morning. An oncoming runner caused them to pull out slightly on the road and they hit black ice ± the vehicle fishtailed and went through a fence on...

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Insured twice

Question: We have a MVI policy that has just entered its third year, and the customer has paid in full on three invoices. My customer has realised they are insured elsewhere also since inception and requesting to stay with the...

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Should the client have googled?

Question: We have a client (a builder) who lifted up a granite benchtop by a few inches from one end to allow for some adjustments to be made to the cabinetry it was sitting on. It then cracked right through the centre and has...

IFSO Case Study

Recovery of excess

A man held insurance on his vehicle. In November 2018, he  discovered that the vehicle was “coated in a lime-type, concrete residue”. The vehicle had been parked in the carpark in his apartment building. ...

IFSO Case Study

Covid-19 puts end to trip

In October 2019, a couple arranged cover for a trip between March 13 and April 1, 2020, including a cruise to parts of South America, together with the Falkland Islands and Antarctica.  On March  13, 2020, they left on...

FSCL Case Study

Theft from a vehicle

Two friends were travelling overseas in a small hatchback car when they parked outside a service station to use the bathroom.  They left all their luggage in the back of the car, two daypacks in the back seat, and one man left...

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