The insurance professionals online magazine
IFSO Case Study
After severe flooding, the Chan* family’s house was badly damaged and needed to be rebuilt. Their insurer accepted the claim and agreed to cover the cost of rebuilding the home. However, a dispute arose about how high the reb...
Feature
Harnessing the voice of our industry for good
IBANZ is formalising its advocacy work into a focused programme with defined priorities and more accountability. For members, that means better visibility of how the profession’s voice is being represented and more opportunity to ...Feature
Long-term claims growth hits decade low
Accident insurer's report shows the long-term claims pool grew just 0.3% and 92% of clients on weekly compensation returned to work within a year. New Zealand’s Accident Compensation Corporation (ACC) has released its Ma...
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AMI is urging New Zealand households to stay vigilant, as new data shows most lithium-ion battery incidents stem from unsafe charging. AMI Executive General Manager Claims, Steph Ferris says the data shows just how quickly things...
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On 1 May 2026, changes to the Privacy Act came into force. These changes directly impact how and when you share personal information with third party providers (such as insurers, underwriting agencies, loss adjusters, claim repairers,...
Advertorial
A look into Vero’s countrywide Broker Roadshow by Jane Brewer, Executive Ge...
Insurance has always been an industry shaped by change. But right now, that change feels like it’s accelerating in every direction at once. A 219% increase in weather-related claims volumes year-on-year 1 . Nearly $9 billion in...Feature
New data released recently reveals a record 46 storms over the past 12 months, driving a sharp rise in claims. Phil Gibson, AMI, State and NZI CEO, says: “Between autumn 2025 and summer 2026, our claims teams supported...
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The Financial Markets Authority published two companion reports in March 2026 covering access to financial advice in New Zealand. One draws on a nationally representative survey of 1,000 consumers conducted in September 2025. The other...
FSCL Case Study
Franklin* and his business owned several units at a property. The Body Corporate for Franklin’s property held various insurance policies with an insurer, including a statutory liability policy, which included cover for defence...
Advertorial
A different way to think about partnership
Independent insurance brokers are under more pressure than ever. Compliance requirements keep growing, underwriters want more data and reporting, clients expect faster service, and staff recruitment, training and retention is a...
