Vehicle Insurance

Humans of NZI

Beyond the policy: The NZI motor advantage

Ian Taylor shares how NZI is shaping the next phase of motor leadership in Ne...

After four decades working inside New Zealand’s transport insurance landscape, Ian Taylor sees 2026 not as a new chapter, but as a defining moment. In his refreshed role as National Manager Motor, Taylor is focused on one thing: ...

Feature

AMI reveals NZ’s top 10 stolen cars for 2025

For the fourth consecutive year, the Toyota Aqua claims the title of New Zealand's most stolen car, AMI reveals. AMI Insurance received more than 9,000 vehicle theft and attempted theft claims in 2025.  The lengthy c...

Feature

AMI Motor Report: Drivers embrace ADAS as colli...

Released recently, AMI’s inaugural Motor Report reveals a steady decline in collision-related claims, coinciding with the growing adoption of Advanced Driver Assistance Systems (ADAS). Over the past year, AMI received more t...

FSCL Case Study

Non-disclosure leads to being uninsured

Adrian* wanted to insure his car and thought it would be cheaper to add it to his employer’s business insurance policy.  He gave the car’s details to his employer, Hana*, who passed them to the insurance broker....

IFSO Case Study

Reduction in vehicle's value

Quincy* said the agreed value had not been properly notified to him when his policy was renewed.  Quincy held insurance on his vehicle. In December 2024, following an accident, Quincy made a claim to the insurer for...

FSCL Case Study

Claim not covered under policy wording

When Cyclone Gabrielle hit on 13 and 14 February 2023, Willow’s* business had 19 heavy machines located at skid sites in the upper North Island. The machinery had originally been taken to the skid sites using a transporter...

FSCL Case Study

The importance of being earnest: Why employee h...

Russell* ran a plumbing business and insured all company cars under a commercial motor vehicle policy.  In February 2024, his employee, Nisha*, reported one of the company cars stolen. Shortly after reporting the theft to the...

IFSO Case Study

Dispute over Range Rover repairs

In January 2024, Paul’s* Range Rover was stolen. Paul notified his insurer and made a claim.  Just over two weeks later, the vehicle was recovered, and the insurer arranged for it to be repaired.  However,...

Insurance Council News

20% of Kiwis switch insurance providers

One in five New Zealanders has switched insurance providers in the last two years, according to a new survey. Commissioned by the Insurance Council of New Zealand Te Kāhui Inihua o Aotearoa (ICNZ), the survey found 20% of...

IFSO Case Study

Incorrect fuel put into car

Stacey's* car insurance claim was declined because AdBlue had been put into its fuel tank. Stacey had car insurance. In 2024, her car broke down because AdBlue, a diesel exhaust fluid, had been put into its fuel tank. AdBlue...

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