Feature
On 6 May 2025, the Reserve Bank of New Zealand (RBNZ) published the results from its 2024 General Insurance industry stress test. The purpose of the stress tests was to assess the insurance industry’s ability to respond in the sit...
Insurance Council News
One in two New Zealanders believe the Government should invest more to protect people and properties from extreme weather events, according to a new survey. Commissioned by the Insurance Council of New Zealand | Te Kāhui Ini...
Insurance Council News
One in five New Zealanders has switched insurance providers in the last two years, according to a new survey. Commissioned by the Insurance Council of New Zealand Te Kāhui Inihua o Aotearoa (ICNZ), the survey found 20% of re...
Feature
IAG has published new research in collaboration with Sapere Research Group that shows New Zealand’s $64 billion spend on natural hazards is heavily skewed to recovery over resilience. This research has been...
FSCL Case Study
The Body Corporate disagreed with the insurer’s decision to decline their claim
Spencer* is the representative of a Body Corporate that manages a large commercial complex. In 2023, an intense period of heavy rainfall and subsequent flooding caused significant water damage to the complex. Surface flooding damaged...FSCL Case Study
The construction company complained that their insurer had mishandled several...
A construction company used an insurance broker to arrange commercial insurance policies with their insurer. Between 2021 and 2022, the company made various claims against their insurance, including in June 2021 for damage to a crane,...IFSO Case Study
Stacey's* car insurance claim was declined because AdBlue had been put into its fuel tank. Stacey had car insurance. In 2024, her car broke down because AdBlue, a diesel exhaust fluid, had been put into its fuel tank. AdBlue...
IFSO Case Study
A company owned a rental property covered by a commercial business insurance policy. After a heavy rain event, the rental property was damaged when the slope behind it slipped. The repair costs for the damage came to $9,706,...
Feature
On 28 February 2025, the Supreme Court of New South Wales fined Allianz Australia Insurance Limited (‘Allianz’) AU$13.5 million and AWP Australia Pty Ltd (‘AWP’) AU$3.3 million for making false or misleading...
IFSO Case Study
On 17 November 2022, Mr and Mrs Letterman* insured their household contents. Shortly after, on 21 November, Mrs Letterman made a claim, saying that her TV had been damaged on 19 November while they were moving house. However,...
