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Insurer Suncorp has established a customer vulnerability framework and training programme to support customers in vulnerable circumstances. The group has increased its number of community support service partners, including Lifelin...
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Kiwi insurer Tower has paid a dividend to investors after posting a strong set of financial results. The group paid an interim dividend with its half-year results in May. Blair Turnbull, Tower CEO, said there an ongoing focus ...
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IAG, the owner of State, NZI, and AMI, recorded a drop in New Zealand profit in the year to June as claims volumes increased. The New Zealand business remained highly profitable, however, with strong customer retention and premium ...
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Shelley Beasley, head of marine NZ at Sedgwick, started her career as a surveyor in the New Zealand marine industry in 1986, and provides an update on the cargo market. Go back 30 years Exponential growth in shipping,...
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Claims is a people business, writes Dr. Dexter Morse, former Director Global Insurance & Risk Management at the International Air Transport Association (IATA). There are so many lessons to be learned from the claims department....
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Vero Insurance urged customers affected by flooding in Canterbury to use the mental health benefit on their rural insurance policies. “The flooding in Canterbury is having a significant impact on our rural insurance...
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Murray James talks about his cricketing days and how he got off the mark in t...
Wellington born and bred NZI Corporate Manager Murray James has been in the insurance industry for almost 30 years, and he’s proud to say he’s in it for the long term. What started with a ‘foot in the door’...Feature
Nick Frith and Thomas Leggat, Minter Ellison Rudd Watts
The scale of the COVID-19 crisis made it obvious that the pandemic, and the public health measures it prompted from governments, would have major implications for the insurance world. Responding to an unprecedented disruption in...Feature
Broking giants Aon and Willis Towers Watson have called off their $US30 billion merger, blaming US regulators for blocking the mega-deal. The two international broking and advisory groups scrapped plans to combine after running...
SPOTLIGHT ON
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More than ever, underwriters are moving towards risk-based pricing. Brokers n...
Insurers in New Zealand are under increasing pressure to avoid over-exposure to natural catastrophes in high risk regions and coast lines up and down the country. As a result, risk-based pricing has come to the fore as underwriters look...SPOTLIGHT ON
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Covernote asks Vero executive manager for specialty claims Matt Williams abou...
How long have insurers and the EQC been in discussions to create this scheme? The new Natural Disaster Response model is something that has been evolving over a number of years. Since 2016 Vero Insurance has been working...Feature
A new National Disaster Response scheme has been created which will see insurers become a single point of contact for disaster-related claims. Insurers and the EQC have confirmed a deal which will see all claims handled by private...
SPOTLIGHT ON
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Andrew Horne and Hannah Jaques, Minter Ellison Rudd Watts
Cyber-attacks on businesses and other organisations are both increasingly common and increasingly damaging. It is no longer a surprise to read a news or business website and learn of a cyber-attack that has caused significant disruption...Feature
Suncorp New Zealand has appointed Andrew MacFarlane as its new chief financial officer. MacFarlane joins in September from ANZ, where he has spent the last 25 years in finance roles including in its institutional division, retail...
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Revolutionary technology from global risk management innovator, eDriving, has forever changed the way driving is measured, reported and improved. MENTOR by eDriving is a state-of-the-art digital driver risk management app that uses...
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