Business

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Future Fusion: Merging tech and tradition for b...

Grand Hyatt Tokyo, Japan, August 2024

The 2024 PSC Connect Conference held at the Grand Hyatt Tokyo in Japan brought together our brokers and employees from Australia and New Zealand, as well as key suppliers, insurers and agency partners for a dynamic and inspiring three-...

IBANZ Forum

FENZ levy

QUESTION If we are endorsing a policy after 1 July but removing/reducing cover, are we using the old FENZ levy or the new one? Example - building placed 1 August 2024 but 30 July 2024 we are reducing the sum insured, are we ...

FSCL Case Study

Poor communication about a policy being cancelled

In 2021 Hailey*, a school principal, arranged insurance to cover the cost of any damage and repairs to her school’s devices and equipment. On 5 December 2022 at about 7pm, the insurer sent Hailey an email saying that the insurance...

Feature

Record year of complaints to IFSO scheme

The Insurance and Financial Services Ombudsman (IFSO) scheme has received a record number of nearly 5,000 enquiries over the past year, marking a 21% increase from the previous year.  Karen Stevens, the IFSO ombudsman,...

Appointments

Rothbury hires Shane Ohlin as chief information...

Rothbury Insurance Brokers has appointed Shane Ohlin to the newly created role of chief information officer. With over 25 years of experience in information technology, Ohlin has previously held senior management and consulting...

Appointments

WTW Appointments

WTW appoints Baum to senior roles WTW has appointed James Baum, a seasoned industry veteran, as head of corporate risk and broking, as well as head of Australia and New Zealand. Baum most recently worked for Aon for 18...

Appointments

Swiss Re Corporate Solutions names country head...

Swiss Re Corporate Solutions has appointed Kevin Bates as its new country head for Australia and New Zealand. The new country leader based in Sydney, will take over for Christine Bell, who has chosen to retire, as of 4...

Feature

Chubb Appointments

Chubb appoints new APAC president Marcos Gunn has been appointed as the new Asia-Pacific president for US insurer Chubb, replacing Paul McNamee. McNamee has relocated to New York to become EVP and president of overseas...

Feature

Insurers concerned about data compliance: Gall...

Data privacy and security compliance were identified as the primary concerns of 75% of global insurers and 83% of their New Zealand and Australian counterparts, according to a Gallagher Bassett survey.  The claims and risk...

Feature

New Zealanders call for greater climate mitigat...

A climate change poll conducted by AMI, State and NZI Insurance has revealed that a significant majority of New Zealanders want increased efforts to mitigate the impacts of climate-related hazards.   The survey, which is in...

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