Business

FSCL Case Study

Consumer says broker misled him about insurance...

Peter* owned a franchise business, which had a number of insurance policies (material damage, public liability and commercial vehicle cover) arranged by a broker. In mid-2021, Peter was looking to change insurers because he wanted to r...

Appointments

Lockton NZ appoints new corporate risk head

Lockton New Zealand has appointed Michael Harrow as head of corporate risk, stepping into the role vacated by new CEO Craig Buckle.  Lockton said Harrow’s appointment reflected the firm’s “continued ambition ...

Appointments

IAG New Zealand confirms new chief risk officer

IAG New Zealand CEO Amanda Whiting confirmed the appointment of Rachael O’Brien as chief risk officer. O'Brien has been serving in the role on an acting basis since July 2023, when the insurer’s executive team was t...

Feature

IFSO backs insurance law changes

Insurance & Financial Services Ombudsman Karen Stevens said proposed changes to insurance contract law would make contracts “fairer and easier to understand” for consumers. Stevens described the Contracts of...

Insurance

NZI celebrates 165th birthday

NZI celebrated its 165th birthday, marking its status as one of New Zealand’s oldest brands.  Established in 1859 - 39 years before the first car arrived in NZ - the company began life underwriting policies from a local...

Feature

Kiwis face ‘increasingly unaffordable insurance...

New Zealanders who own properties at risk of floods or earthquakes may be unable to afford insurance coverage, the Reserve Bank warned. Rising premiums may make home insurance "increasingly unaffordable" for households,...

Feature

Delta Insurance opens Central Region office

Auckland-headquartered Delta Insurance has opened a new office in Papamoa in the Bay of Plenty, following its international expansion into Singapore and Australia.  Located in the Tauranga suburb, the central region office...

Feature

Suncorp to sell Asteron Life

Suncorp Group announced the sale of its New Zealand Asteron Life business to focus on its general insurance operations. The Australia-based group said the transaction continued the reshaping of the company, and would position its...

Feature

Home buyers demand flood information

New research from insurers AMI, State and NZI revealed that 86% of people would now consider climate risk when choosing a home, compared to 55% just two years ago. The research found that house hunters rank weather and natural...

Feature

Q&A: Melissa Cantell - Chief executive officer ...

Melissa Cantell, appointed last year to lead Aon’s NZ business, speaks to CoverNote about her experiences in the industry and her hopes for the sector. Cantell’s career has included spells as chief executive officer at...

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