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Humans of NZI

Compassion in spades

NZI’s Richard Whitehead shares how his determination to get back on his feet ...

Determination, resilience and compassion are attributes that Richard Whitehead, Claims Relationship Manager for NZI, takes into both his personal and professional life. Having recently celebrated his 20-year anniversary with NZI, R...

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Lee Garvey: Looking ahead in 2021

Lee Garvey, who has worked for all three major global brokers, was recently appointed as Willis Towers Watson’s head of financial solutions for Australia and New Zealand. Garvey talks to Covernote about the credit,...

SPOTLIGHT ON

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Vero Liability hails retiring industry leader

Insurer Vero Liability has raised a toast to the retiring Allan Cameron, who has stepped down after 15 years at the company and 60 years in the New Zealand insurance sector. At an industry event at VL’s Auckland office in Feb...

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New insurance boss navigating change

Jimmy Higgins is Suncorp’s new chief executive. Covernote asked how he’s feel...

What do you see as the biggest challenges for NZ insurers over the next 12 months? Financial market fluidity. 2020 has seen immense change and new demands for insurers. Covid-19 has caused a great deal of disruption in the...

Humans of NZI

NZI’s own home brewing ironman

What started as a school project on insurance has transformed into a long-sta...

  "I’ve got an inquisitive mind and I didn’t understand what insurance meant back then. That fuelled a big interest for me, as the more I read about it, I wanted to learn more."  Chris...

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Insurers step up in time of crisis

Suncorp New Zealand’s chief executive Paul Smeaton has been elected president...

What do you think the big challenges are for insurers right now? Supporting vulnerable customers is front and centre for all of us right now. The economic and health challenges that have unfolded as a result of Covid-19 are...

Profile

New chief executive steering IBANZ towards insu...

Melanie Gorham took the role two days before New Zealand shifted to level 4 l...

If you were choosing a time to start a new job, two days before New Zealand went into unprecedented lockdown in response to a global pandemic might not be it. But new IBANZ chief executive Melanie Gorham is upbeat and positive...

Humans of NZI

Recipe for success

Andy Rowe discusses his experiences in the insurance industry and his love fo...

Andy Rowe started in the insurance industry a few years after school, when he was looking for a role in which, in his own words, he could use his brain and work in a career that was interesting and rewarding. After a variety...

Feature

‘I’ve seen the power of insurance first hand’

Julian Clarke, director of Apex’s Christchurch branch, shifted to the industr...

How did you get into the industry? After a long career in another industry I decided that it was time for a change in 2018 and I looked around for an industry where I felt that I could make a fundamental difference to people`s...

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Keeping your balance

An interview with Jane Cook, senior commercial broker, Rothbury Insurance Bro...

Technology may have blurred the lines between work and home but it’s also made it possible to work remotely and create more work/life balance. CoverNote talks to Jane Cook about what prompted her to sell her broking business and...

Feature

Sunny outlook from Paul Smeaton

by Michael Botur

August 9 is a good day to catch up with Paul Smeaton.  The CEO of Suncorp New Zealand – who was appointed CEO of the country’s second largest insurer in late 2015 – has just helped present strong results to...

Stories

Smith&Smith welcomes Michelle van Gaalen as the...

Michelle will be heading the vehicle glass repair and replacement business as...

Congratulations on your appointment. Please tell us about your background. Thank you, I’m thrilled to be part of the Smith&Smith® and Laser Plumbing & Electrical team. My background is in service-based...

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Stevens marks 20 years as Ombudsman

I nsurance and Financial Services Ombudsman Karen Stevens says her job has become more complex over time, but after 20 years, it’s still as enjoyable as ever. Stevens celebrated 20 years in the role on May 25....

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Armstrong farewells IAG after five decades

By Michael Botur

He started in insurance in the time of telexes and telegrams but even in today’s digital world, IAG’s outgoing executive general manager of risk and underwriting says you can’t beat the human touch. Armstrong...

Stories

IAG announces chief executive's retirement

IAG New Zealand has announced the retirement of Karl Armstrong after 47 years with the company. The acting executive general manager of the firm will step down on May 31. Chief executive Craig Olsen said Armstrong had...

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