Digital

PIQ College

Distance Learning tips and Student Liaison

Level 5 on the to-do-list? Top tips for distance learning and getting the m...

The prospect of setting time aside from an already busy schedule to complete a qualification is, understandably, a bit daunting. But help is at hand. Read on for some tips for Distance Learning, and accessing dedicated support serv...

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Claims teams - the human face of insurance

Claims is a people business, writes Dr. Dexter Morse, former Director Global Insurance & Risk Management at the International Air Transport Association (IATA). There are so many lessons to be learned from the claims department. ...

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Cyber losses - which insurance policy applies?

Andrew Horne and Nick Frith, Minter Ellison Rudd Watts

On Christmas Day last year, the Reserve Bank of New Zealand suffered a cyber attack. The attack involved a malicious actor gaining access to a third party file sharing application named Accellion FTA, which the Reserve Bank used to stor...

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Hard discussions in a hard market

When insurance premiums rise, brokers need to have some frank conversations w...

Insurers in New Zealand, the Pacific region, and across the rest of the globe have increased premium rates in the past year due to a perfect storm of Covid-19, reduced investment returns, and natural catastrophe events. As rates rise...

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New regime looms on March 15

By Sadie Beckman

Following a Covid-related delay, the new financial advisers’ regime is finally here. Brokers are confident the changes will be good for the industry After a nine-month delay due to COVID-19, the financial advice industry...

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Brokerslink launches dedicated international pl...

Global broking business Brokerslink has launched its dedicated international insurance programme management platform to drive the continued growth and digitalisation of its international portfolio across its broker network. ...

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What you can expect in insurance in 2021

By Craig Furness Managing director of Gallagher Bassett in New Zealand.

A crisis like Covid-19 affects all business sectors. For insurance, the demand to deliver tailored solutions across multiple service lines on a local, national and global scale has certainly increased. The cataclysmic shifts of...

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Cyber attacks and the insurance response

by Andrew Horne, Minter Ellison Rudd Watts

New Zealand’s stock exchange, NZX, suffered cyber-attacks on six consecutive working days earlier this year.  The attacks left it unable to facilitate trading in shares, in its debt market, the Fonterra shareholders’...

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Cyber attacks hit close to home

NZX hack a reminder that any business can fall victim. By Angela Cuming

2020 has exposed our vulnerabilities in unexpected and worrying ways. The ongoing Covid-19 crisis serves as a grim reminder that global pandemics are a real and recurring threat, while the recent cyberattacks on the New Zealand...

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Another professional insurance organisation for...

A new insurance organisation hopes to fill a gap in the market for underwriting agents. The New Zealand Underwriting Agencies Council has been set up to cater for what it says are underwriting agents’ unique issues and...

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Vero launches risk profiler tool

A new risk profiler tool developed by Vero has put risk assessment at the top of the to-do list for small and medium sized enterprise owners (SMEs) and their insurance brokers.  Recent research shows 71% of SMEs want...

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Insurtech can give traditional insurance a lift

New technology can be a benefit, not a threat, to the industry. By Gallagher...

Insurers know their customers’ lives are being shaped and transformed by new technologies. These technologies are also rapidly transforming the insurance industry, which in undergoing an ecosystem disruption, largely caused by...

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Rise of the bots

Expect chatbots to pick up more of the grunt work, but there’ll still be a ne...

The next decade will mark significant changes in the insurance industry, with insurers working overtime to rebuild trust and keep customers happy. The key to succeeding in those goals may all come down to replacing call centre staff...

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Here’s why you need to forget about the competi...

Take a tip from Jeff Bezos and worry less about what others are doing. By Lo...

Jeff Bezos is not without fault. Yes, he’s the wealthiest human on the planet, and while I can’t confirm where he spends his money, it is hoped he chooses to do some good with it. Regardless of whether his moral compass...

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Rogue employees - The insider threat

Cyber threats aren’t just from hackers outside your business.

The greatest threat to your company and network is not the hackers and crackers on the outside trying to get in but your own employees who want to cause mischief or who inadvertently cause damage from within.   A determined...

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