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IAG New Zealand signs with Google Cloud

IAG New Zealand has signed a multi-year agreement with Google Cloud to help it deliver a more efficient customer experience. The agreement, which builds on an existing partnership, will see Google Cloud's data and AI solution...

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A positive change is brewing in the commercial ...

By Mark Jones, Chief Broking Officer, Gallagher Insurance

Signs of change are emerging in the insurance market for commercial risks, potentially signalling a positive outlook for businesses.  For the past two to three years, insurers have been increasing their pricing while scaling b...

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Q&A with Toni Ferrier | Chief executive | Marsh...

Toni Ferrier was appointed CEO of Marsh McLennan’s NZ operation last October, her latest high-profile role after decades in the sector.  She talks to CoverNote about her career, how the industry has changed, and her ...

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Brokers help clients weather the economic storm

The ongoing recession in New Zealand has led clients to reduce their insuranc...

The gloom surrounding the New Zealand economy shows little sign of abating mid-way through 2024, with GDP figures for the three months to March revealing GDP growth of just 0.2% in the March 2024 quarter. The patchy, prolonged recession...

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CrowdStrike outage to have limited impact on in...

The global insurance and reinsurance industry is expected to avoid major financial repercussions from the internet service disruption caused by a faulty security software update from CrowdStrike, according to Fitch Ratings. ...

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Welcome Jai Singh and discover Apex: PSC Connec...

We are excited to announce the appointment of Jai Singh as the National Manager IT NZ at PSC Connect.  Jai joins us with an impressive 15 years of experience in the IT industry, including 12 years at QBE where he held various...

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Calendar of Events

IBANZ offers a range of CPD from quality presenters who specialise in providi...

June 2024 June 18 TOPIC: Indemnity – demystifying the process  PRESENTER: Chris Shannon & Sean McIntyre - Duncan Cotterill It can be an uncertain time for any client when their insurer tells them...
(June 2024)

IBANZ Forum

Pool claim denied

QUESTION: Insurer has declined a claim on the pool due to the hydrostatic pressure. Details of events:     1.     Dec 21: Pool is emptied and checked by pool specialist for painting. Hydro...

IBANZ Forum

Benchtop confusion

QUESTION: The claim involves a customer's benchtop. The customer wishes to claim against the Insured for a new benchtop. The Insured installed the benchtop two years ago at their customer's house. The Insured advised...

FSCL Case Study

Consumer says broker misled him about insurance...

Peter* owned a franchise business, which had a number of insurance policies (material damage, public liability and commercial vehicle cover) arranged by a broker. In mid-2021, Peter was looking to change insurers because he wanted to...

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