Ask an Expert
QUESTION... Hi, I have a question from a client that has left me stumped! They have a sea wall - rocks piled in front of their property to keep soil back from the beach and stop the tidal action of waves from eroding the ...
Feature
NZI is helping businesses manage and mitigate electrical safety and lower the risk of commercial fires. The group’s electrical safety inspectors, Toby Lancaster and Zak Dean, are working to identify customers’ electrica...
Feature
The stove is the most common source of appliance fires, followed by the pot and pan, according to insurer AMI. Stoves, pots, and pans accounted for 72% of appliance-related house fire claims last year, according to general insurers...
Ask an Expert
Question: Hi, We have a client whose rental home suffered significant damage as a result of the Auckland floods. The tenants vacated the property immediately and the insurer/assessor arranged strip out of the property....
Ask an Expert
Question: Just loading a new claim with an insurer for where a pet dog has damaged the client's glasses by chewing them. The policy notes the following regarding pet damage: “Household pets: we won’t...
Ask an Expert
Question: We are seeing more and more construction contracts with high standard excesses [$100,000 plus] Who generally pays this excess or what mechanism is used to determine who pays it? This is particularly relevant...
Ask an Expert
Question: We have a claim accepted for defective workmanship. In order for the workmanship to be rectified the homeowner needs to vacate the property and go into temporary accommodation. The combined cost of rectifying the...
Ask an Expert
QUESTION: An internal water valve starting leaking sometime between 5th December (when the Insured went on holiday) and the 14th December, when they returned and found the resultant damage to ceilings, carpets etc, some of which...
FSCL Case Study
Mandy* arranged insurance for her property maintenance business. In March 2021, Mandy’s property maintenance company secured a new contract to replace a roof. When it was identified that the roof consisted of asbestos, Mandy...
Feature
Nearly half of Auckland residents do not have home insurance, according to a startling new study from global price comparison site Finder. In the wake of Auckland’s devastating summer floods, new research reveals that 45% of...
