Latest Articles

Feature

2022: a challenging and rewarding year

The past year has been tough but rewarding, and brokers are excited about the...

The past year has marked a significant shift for the broking sector. The insurance industry has grappled with several challenges, including pandemic impacts, disruptive technologies, and climate-related risks. The industry also saw...

Feature

Aon revenue steady in Q3

Aon recorded flat revenues of $2.69 billion in the three months to September 30, down slightly from $2.70 billion last year. The international broking giant told investors that net income attributable to shareholders had increased ...

Feature

Kiwis more cost conscious and conservative with...

Allianz Partners’ research reveals affordability as the key factor for bookin...

Travel considered a way for Kiwis to boost overall wellbeing Covid-19 is still front of mind for international travel Travel insurance now considered essential with a 25% uplift in policies sold As internationa...

Ask an Expert

What does ‘normally carried’ mean?

Question: One of our insureds had their business vehicle stolen. There were some personal items in the vehicle that were stolen with the vehicle. The vehicle portion of the claim has been settled. Due to the high excess on...

Ask an Expert

Is a crack sudden or gradual?

Question: Our client has claimed under their house insurance for a crack that has appeared in their concrete driveway. This has been caused by the root of a neighbour's tree growing beneath it.  The insurer...

Ask an Expert

Tenancy tribunal question

Question: We have an insured who suffered loss of rent due to the tenant vacating for non payment.  There is a Tenancy Tribunal order in the insured's favor and the tenant has been lawfully evicted which meets...

Ask an Expert

The prudent underwriter test

Question: A client contacted the office to advise that the address for their contents insurance was changing, there were no changes made to the owner-occupied home at the time. It appears this was missed (we are unsure whether a...

Feature

Suncorp NZ profits fall amid higher natural haz...

Suncorp New Zealand saw post-tax profit fall by 23% in the 12 months to June amid higher natural hazard costs and lower investment returns. The NZ insurance group made $165 million over the year, as Australian parent Suncorp...

Feature

Long-serving AA boss to retire

AA Insurance chief executive Chris Curtin is set to retire at the end of 2022 after 28 years at the helm.   Curtin has led the company from a start-up to one of the nation’s largest insurers, employing more than 1,000...

IFSO Case Study

“Smashed up” AirBnB claim sparks complaint

A man whose property was “smashed up” by a paying guest was further upset when his insurer applied multiple excesses and provided no loss of rent payment under a landlord’s house insurance policy. In his complaint...

Knowledge Base

Where members can access industry Resources & Media Content


Click here