Opinion
Recent English case provides lessons for NZ By Crossley Gates
A Parliamentary Bill is due later this year to start the process of reforming New Zealand’s duty of disclosure law, as well as many other insurance law reforms. However, given the Covid-19 pandemic, we expect this may n...Feature
By Jeremy Muir, Maria Collett-Bevan, Minter Ellison Rudd Watts
Conduct of Financial Institutions Bill The Government has made it clear that ensuring that financial institutions’ “conduct and culture” result in good outcomes for all customers is a priority, following repor...Feature
Fewer claims, more hardship – insurance companies navigating pandemic are in ...
Insurers are used to crises: earthquakes, floods, fires and accidents. But this year’s pandemic has thrown a new set of challenges at New Zealand’s insurance industry. Insurers have had to grapple with the potentia...
Humans of NZI
A love of travel runs through the veins of Claire Shepherd, Strategic Growth ...
Born and bred in North Wales (except for three years in Brisbane as a young girl with her family), Claire started her insurance career over 20 years ago as a part-time job while she was studying environmental science at...Feature
By Angela Cuming
Insurance brokers have felt the impact of Covid-19 swiftly and keenly. From dealing with slow home office internet speeds and the demands of junior “co-workers” home from school to managing clients who are suffering...Feature
By Nick Frith, Andrew Horne, Minter Ellison Rudd Watts
The need to manage risks in an ever-changing world is not new. The insurance market has seen sea changes in approach over the last few decades, driven by the emergence of new risks and lessons from significant events. Significant...Profile
Suncorp New Zealand’s chief executive Paul Smeaton has been elected president...
What do you think the big challenges are for insurers right now? Supporting vulnerable customers is front and centre for all of us right now. The economic and health challenges that have unfolded as a result of Covid-19 are...Profile
Melanie Gorham took the role two days before New Zealand shifted to level 4 l...
If you were choosing a time to start a new job, two days before New Zealand went into unprecedented lockdown in response to a global pandemic might not be it. But new IBANZ chief executive Melanie Gorham is upbeat and positive...Feature
Suncorp New Zealand is helping children affected by domestic violence stay connected with their schools and online learning through a one-off $100,000 donation to the domestic violence charity, Shine. Suncorp New Zealand has...
Feature
Apex has hired a construction and engineer specialist to provide guidance to clients in that industry. Managing director James McGhie said he had seen the business’s construction and engineering portfolio grow significantly...
Feature
Insurance customers received $19.7 million to meet losses from the February 2020 floods that led to a state of emergency being declared in Southland, Fiordland and Clutha. The preliminary figures show the severity of the event...
PIQ College
By Rod Severn
When we talk about “ethics” we are referring to a philosophy of dealing with values relating to human conduct, with respect to the rightness and wrongness of certain actions and to the goodness and badness of the motives and...Ask an Expert
Two people had planned a safari tour to Africa. Both obtained travel insurance policies from the same insurer. A month before their trip, one man got ill and his GP declared that he was unfit to travel for the next three months. ...
FSCL Case Study
The insured ran an automotive glass repair company. In 2017 his company had to replace 144 windscreens that had sensors in them. The workmen who did the replacements did not recalibrate the sensors after replacing the windscreens. This...
Ask an Expert
Question: We have a client insured under a corporate travel policy. One of their staff missed flights and had to get new flights due to a spelling mistake in their name on the tickets. This error cost $4500 to fix. The...
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