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Technology and artificial intelligence (AI) are reshaping insurance distribution, creating challenges and efficiencies for intermediaries, as insurers balance profitability with customer and agent satisfaction. Capgemini’s 2...
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Geopolitical uncertainty is the primary driver of emerging threats for banks and insurers, according to the 2025 ORX Horizon and Cyber Horizon reports. The reports, based on input from 47 global financial services firms, ranked cyb...
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The swift development of AI has resulted in the increasing integration of AI technology in insurance claims management and insurance underwriting. In certain cases, AI has been used by insurers to streamline administrative work to ...
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IAG New Zealand has signed a multi-year agreement with Google Cloud to help it deliver a more efficient customer experience. The agreement, which builds on an existing partnership, will see Google Cloud's data and AI...