The insurance professionals online magazine
IBANZ Forum
Question… If cover has been changed from one provider to another at renewal and it has always been known that policies take effect and expire on 4pm on the day, what happens if a claim occurs right on 4pm? Who is con...
Feature
By Rod Severn, CEO, Professional IQ College.
As I sit here at a Compliance Symposium in Wellington, listening to industry experts discuss the merits of compliance, I realise how many areas of business this topic actually covers. Sometimes we forget how far compliance ...Feature
Iwona Bettridge discusses her career in insurance
Iwona Bettridge admits she barely even knew what insurance was when she joined NZI 15 years ago - now she’s a highly regarded regional manager for the company’s AON CPF (client placement facility) line. Like many insura...
FSCL Case Study
A client, with the help of a broker, arranged insurance for herself and her daughter to drive a work vehicle. The woman was aware that her daughter had a couple of issues in the past and wrote on the insurance application form that...
IFSO Case Study
...how complaints can add value for you and your clients...
Jewellery is commonly lost, damaged or stolen. You can help your clients by encouraging them to take simple steps now to avoid problems later. The best time to take action, and to understand insurance policies, is before anything does...IBANZ Forum
QUESTION… A retirement home was built a couple of years ago, and during construction, it would seem that a concrete core that had been cut for drain/sewage was dropped into the system. When the room was ta...
Feature
By Andrew Horne, partner, and Nick Frith, senior associate, Minter Ellison Rudd Watts Company directors are facing increasing challenges. Substantial damages awards in the Mainzeal case, together with a greater presence of...
IBANZ Forum
Question… If a retail client suffers a total loss and decides not to reinstate/ reopen their business but walk away, are they still entitled to make a claim for their stock which was insured under their material...
Feature
When your client has a cracked windscreen, it might be due to an accident or if it’s a broken rear window, it might have been an act of vandalism. Whatever the cause, you want to be confident that your client will be well looked...
IFSO Case Study
The insured had cover for his mobile business assets. In February 2019, he was contracted to water blast a school. The water blaster and its accessories were secured to a purpose-built trailer and stored within a toolbox which was...
