The insurance professionals online magazine
Feature
Apex has hired a construction and engineer specialist to provide guidance to clients in that industry. Managing director James McGhie said he had seen the business’s construction and engineering portfolio grow significantly o...
Opinion
Recent English case provides lessons for NZ By Crossley Gates
A Parliamentary Bill is due later this year to start the process of reforming New Zealand’s duty of disclosure law, as well as many other insurance law reforms. However, given the Covid-19 pandemic, we expect this may n...FSCL Case Study
FSCL expects more complaints about insurance brokers as the pandemic effects ...
We are starting to see a few complaints about insurance brokers arising out of Covid-19 disruption and expect we may see more as time goes on. We anticipate that as clients, in particular small businesses, discover that their insur...
Feature
New technology can be a benefit, not a threat, to the industry. By Gallagher...
Insurers know their customers’ lives are being shaped and transformed by new technologies. These technologies are also rapidly transforming the insurance industry, which in undergoing an ecosystem disruption, largely caused by...IBANZ Forum
Question: The client is a franchise motor vehicle dealer which includes own workshop. They were contracted to carry out a factory recall repair on a tractor which required removal of the motor by the insured and the...
Feature
When Delta Insurance decided to continue their support of the GirlBoss Awards by sponsoring the Emerging Leader Award again last year, they weren’t quite expecting the impact the winner would have on the company. ...
Feature
Expect chatbots to pick up more of the grunt work, but there’ll still be a ...
The next decade will mark significant changes in the insurance industry, with insurers working overtime to rebuild trust and keep customers happy. The key to succeeding in those goals may all come down to replacing call centre staff...Feature
The Police Health Plan which is administered by the Police Welfare Fund, has been awarded the Consumer NZ People’s Choice Award for 2019. The award is the result of Consumer NZ’s customer satisfaction survey of health...
IBANZ Forum
Question A client has agreed to purchase a house over which the seller holds home insurance. When the property goes unconditional the purchaser wishes to undertake some building/renovation work prior to settlement. Both...
Feature
Owner-occupiers of unit and apartments living in earthquake-prone buildings will have certainty about what support they’ll be eligible for from the Government, Minister for Building and Construction Jenny Salesa says. The...
