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PIQ College

Code of conduct coming for advisers

Do you know what the new Code of Professional Conduct will mean for you? If not, call Sylvia on 09 306 1737 or email sylvia@professionaliq.co.nz   Professional IQ College is NZQA-accredited to deliver the New Zealand C...

FSCL Case Study

Clients must honour obligations

Parvati owned a fish and chip shop and arranged insurance cover for material damage through her broker. The fat in the shop’s deep fat fryer overheated and caught fire, destroying the shop. Parvati made an insurance claim.  ...

FSCL Case Study

Breaking the rules doesn’t always ruin cover

Under New Zealand law (Insurance Law Reform Act 1977, s 11), insurers cannot rely on a policy exclusion unless the excluded event or circumstances caused or contributed to the insured’s loss. The wording of s 11 can be summarised ...

IBANZ Forum

Switching brokers

Question... A client changes broker at the renewal of their policies. The new broker arranges new covers for the next 12 months with a different set of insurers. After the new policies have commenced the previous motor...

IBANZ Forum

One incident or two?

Question... I have a tour coach operator based in Queenstown. On the day of the Queenstown marathon their coach was directed by the police to go down a street that due to its steepness my client would never use. Although they...

IBANZ Forum

When was the damage?

Question... Our builder client installed a shower during renovations of a house in 2014.  In 2018 their client advised them of water damage to wall and flooring, and investigation showed this to be due to either the...

IBANZ Forum

Water bills

Question... Our client had a burst pipe at his holiday home. The insurers have accepted the claim, however, they have declined to pay the extra cost of the water bill. Their normal water usage is around $36 a month and the bill...

Opinion

Professional Indemnity Policies

Has the word “professional” had its day?

As its name implies, the insurance industry originally designed professional indemnity policies (PI policy) for insuring the traditional professions against legal liability, principally, for providing negligent advice.  The world...

IFSO Case Study

Motor Vehicle Insurance

What we can learn from IFSO Scheme complaints

About 44% of complaint enquiries about fire and general insurance to the Insurance & Financial Services Ombudsman (IFSO) Scheme relate to motor vehicle insurance. Now is a good time to remind your clients of their motor vehicle...

Feature

Insurers: Concerns to address for earthquake cl...

Insurers are cautiously welcoming a proposed tribunal to deal with Canterbury earthquake settlements. Justice Minister Andrew Little introduced a bill designed to help Cantabrians resolve outstanding residential insurance claims...

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