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New Zealand insurance.

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Latest Articles

Feature

More conduct rules on the way

A bill that will put more conduct obligations on insurers has passed its first reading in Parliament. The Conduct of Financial Institutions Bill was drafted after reviews by the Financial Markets Authority and Reserve Bank, which w...
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Feature

Police Health Plan gets tick

The Police Health Plan which is administered by the Police Welfare Fund, has been awarded the Consumer NZ People’s Choice Award for 2019. The award is the result of Consumer NZ’s customer satisfaction survey of health i...
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IBANZ Forum

How many times is levy due?

Question A number of classic cars are held in a museum. The broker and insurer agree to insure the vehicles under a material damage policy whilst on display. The broker supplies the list of vehicles to the insurer each year and ...
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Feature

Insurtech can give traditional insurance a lift

New technology can be a benefit, not a threat, to the industry. By Gallagher...

Insurers know their customers’ lives are being shaped and transformed by new technologies. These technologies are also rapidly transforming the insurance industry, which in undergoing an ecosystem disruption, largely caused by...
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IBANZ Forum

What counts as ‘internal’?

Question: We have a situation with a leak under the driveway within a residential property. Under the home definition the driveway is included as long as it is within residential boundaries. The client has a leak...
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Feature

Southern Cross Travel Insurance appoints new COO

Southern Cross Travel Insurance (SCTI) has announced the appointment of Damien Tucker to the role of Chief Operating Officer as it ramps up its focus on delivering exceptional customer service experiences.  Tucker will provide...
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IBANZ Forum

Who’s out of pocket?

Question: The client is a franchise motor vehicle dealer which includes own workshop. They were contracted to carry out a factory recall repair on a tractor which required removal of the motor by the insured and the...
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Feature

Comparison sites on hold for now

New Zealand’s general insurers are unlikely to be forced to comply with a comparison site any time soon. The idea was suggested as part of insurance law reform work by the Ministry of Business, Innovation and Employment....
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IFSO Case Study

Broker, client dispute phone call

In September 2006, through the broker, a company arranged cover for a refrigeration truck.  In or about September 2009, the company’s director had a telephone discussion with the broker, about adding an endorsement to...
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IFSO Case Study

When is your vehicle no longer your vehicle?

In August 2016, through a broker, the insured arranged insurance on her vehicle. The vehicle was endorsed on to her existing farm package with her insurer. There were no nominated drivers added to the policy. In August 2017, the...
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