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Latest Articles

IBANZ Forum

Who’s out of pocket?

Question: The client is a franchise motor vehicle dealer which includes own workshop. They were contracted to carry out a factory recall repair on a tractor which required removal of the motor by the insured and the contract...
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IBANZ Forum

Timing concerns

Question: We are looking at changing general liability providers for a plumbing business. There are no known claims or circumstances likely to give rise to a claim. Due to the nature of the plumbing industry and the typic...
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IBANZ Forum

How many times is levy due?

Question A number of classic cars are held in a museum. The broker and insurer agree to insure the vehicles under a material damage policy whilst on display. The broker supplies the list of vehicles to the insurer each year and ...
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IBANZ Forum

Pre-settlement insurance

Question A client has agreed to purchase a house over which the seller holds home insurance. When the property goes unconditional the purchaser wishes to undertake some building/renovation work prior to settlement. Both...
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IBANZ Forum

What counts as ‘internal’?

Question: We have a situation with a leak under the driveway within a residential property. Under the home definition the driveway is included as long as it is within residential boundaries. The client has a leak...
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Feature

2019 a pricey year for insurers

Provisional results show that insurers spent more than $118.8 million last year responding to severe weather events, with more than 18,000 claims made. "What was looking to be a benign year for extreme events changed in the...
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IFSO Update

Financial advisers are key to managing client e...

Karen Stevens, Insurance and Financial Services Ombudsman, says the best time for consumers to undersand insurance is before they need it.  “It’s both our message to consumers, and to financial advisers who belong...
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Humans of NZI

Recipe for success

Andy Rowe discusses his experiences in the insurance industry and his love fo...

Andy Rowe started in the insurance industry a few years after school, when he was looking for a role in which, in his own words, he could use his brain and work in a career that was interesting and rewarding. After a variety...
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IBANZ Forum

Not sick enough

Two people had planned a safari tour to Africa. Both obtained travel insurance policies from the same insurer. A month before their trip, one man got ill and his GP declared that he was unfit to travel for the next three months. ...
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Feature

More conduct rules on the way

A bill that will put more conduct obligations on insurers has passed its first reading in Parliament. The Conduct of Financial Institutions Bill was drafted after reviews by the Financial Markets Authority and Reserve Bank, which...
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