The insurance professionals online magazine
Feature
New technology can be a benefit, not a threat, to the industry. By Gallagher...
Insurers know their customers’ lives are being shaped and transformed by new technologies. These technologies are also rapidly transforming the insurance industry, which in undergoing an ecosystem disruption, largely caused by t...Feature
Expect chatbots to pick up more of the grunt work, but there’ll still be a ...
The next decade will mark significant changes in the insurance industry, with insurers working overtime to rebuild trust and keep customers happy. The key to succeeding in those goals may all come down to replacing call centre staff wit...IBANZ Forum
Two people had planned a safari tour to Africa. Both obtained travel insurance policies from the same insurer. A month before their trip, one man got ill and his GP declared that he was unfit to travel for the next three months. H...
Feature
New Zealand’s general insurers are unlikely to be forced to comply with a comparison site any time soon. The idea was suggested as part of insurance law reform work by the Ministry of Business, Innovation and Employment....
IBANZ Forum
Question: We have a situation with a leak under the driveway within a residential property. Under the home definition the driveway is included as long as it is within residential boundaries. The client has a leak...
IFSO Case Study
In August 2016, through a broker, the insured arranged insurance on her vehicle. The vehicle was endorsed on to her existing farm package with her insurer. There were no nominated drivers added to the policy. In August 2017, the...
Feature
Owner-occupiers of unit and apartments living in earthquake-prone buildings will have certainty about what support they’ll be eligible for from the Government, Minister for Building and Construction Jenny Salesa says. The...
Humans of NZI
Andy Rowe discusses his experiences in the insurance industry and his love fo...
Andy Rowe started in the insurance industry a few years after school, when he was looking for a role in which, in his own words, he could use his brain and work in a career that was interesting and rewarding. After a variety...Feature
By Olivia de Pont, senior associate, and Nick Frith, senior associate, Minter Ellison Rudd Watts The Government has announced a new package to assist purchasers of earthquake-damaged homes who have discovered that the property...
IFSO Case Study
...how complaints can add value for you and your clients...
Jewellery is commonly lost, damaged or stolen. You can help your clients by encouraging them to take simple steps now to avoid problems later. The best time to take action, and to understand insurance policies, is before anything does...
