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New Zealand insurance.

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Latest Articles

Feature

Risk under the microscope

A sea change in pricing property insurance by Andrew Horne and Olivia de Pon...

New Zealand’s largest property insurer group recently announced a move towards more risk-based underwriting for property and contents insurance in areas considered prone to natural disasters. These changes will result in premium i...
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IBANZ Forum

Marital property

Question... Our client had a car that was insured in his name stolen. The claim was recently settled by payment to his nominated account.  His wife has now asked for details of the settlement as she says she is entit...
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FSCL Case Study

Insurance does not cover daughter’s laptop

The insured travelled to Australia to spend time with her daughter. One day, she accidentally dropped her daughter’s laptop while she was sitting on the couch. The screen became discoloured and eventually stopped working. The insu...
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IFSO Case Study

Foreign object causes problem

A client held vehicle insurance with the insurer for his tractor. He made a claim, because a clutch circlip dislodged inside the tractor and became caught in the tractor’s transmission, requiring nearly $18,000 of repairs....
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FSCL Case Study

Missing jetski

In early 2018, the insured’s jet ski stopped working. He took the jet ski to his usual repairer, but they were at capacity, and could not take on the repairs. They recommended another repairer, who was performing repairs...
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Live News

Tower axes disclosure requirement

Kiwi insurer Tower has committed to remove the duty of disclosure from its sales and claims processes before the end of the year. Chief executive Richard Harding says that there had been a bit of talk in the news lately about how...
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PIQ College

Top broker ‘not a salesperson’

This year’s Women in Insurance Broker of the Year winner, Faith Owens from ...

How did you come to be a broker?  I started my career working for AA Insurance in Penrose many years ago, and then carried on working in insurance in London in the early 2000s. This included a stint at loss adjusting...
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IFSO Case Study

Vehicle insurance: how you can help your clients

Last year, the IFSO Scheme received over 1000 complaint enquiries about vehicle insurance. By comparison, we receive very few complaints about financial advisers.  However, your guidance can significantly improve your...
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IBANZ Forum

Risk transfer

Question... Our client's general liability policy contains the following exclusion: "Building defects alleging, arising directly or indirectly out of, or in respect of: 2.1 the failure of any building or structure to...
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Opinion

How should insureds approach claim when full ex...

English Court of Appeal says a ‘hornets’ nest’ or ‘can of worms’ is...

The English Court of Appeal recently overturned the High Court’s decision in Euro Pools Plc v Royal and Sun Alliance Insurance Plc [2018] EWHC 46. The Court of Appeal allowed the appeal in  Euro Pools Plc v Royal...
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