Feature
IAG today provided an update on its results for the year ended 30 June 2020 (FY20), within which it expects to report: Gross written premium (GWP) growth of around 1%, consistent with the ‘low single digit’ guidance...
Feature
New research released by Vero Insurance this week shows nearly two thirds of New Zealand’s small and medium enterprise owners and decision makers (SMEs) want insurance advice following the Covid-19 crisis. Most wanted a...
PIQ College
Going back to ‘normal’ may not be as easy as you expect By Rod Severn
I need to practice social distancing…from my refrigerator! Here at the Professional IQ College we used to only worry about Level 5. Now we have a whole new range of levels to be concerned about. Still, most o...
IBANZ Forum
Question... A tap was left on in a commercial building. Flooding caused saturated carpets and damage to walls and skirting boards. The LA is suggesting split the cost 50/50 as the tenant is responsible for the carpet per...
IBANZ Forum
Question... We have a claim with significant damage, but not yet looking like a total loss, on a six-month-old digger. While the repairs are being undertaken by the official manufacturer, they are saying that the repairs will...
IBANZ Forum
Question... My clients have recently separated, and their house and contents policies are in joint names. One party has moved out into another jointly-owned home. The separation, after many years of marriage, is far from...
IBANZ Forum
Question... Is a "fuel card" deemed to be the same as a "credit card" ? Client has had a fuel card stolen and used. We are trying to put a claim under a crime policy but there is not definition under the...
IBANZ Forum
Question... We appear to have an unusual situation with travel policies and their response to the coronavirus. In general terms, the current advice is as follows. For any travellers proceeding with travel plans, there is...
IFSO Case Study
The Fair Insurance Code was developed by the Insurance Council of New Zealand (ICNZ) and applies to all ICNZ members. It encourages good conduct and professionalism and describes how the relationship between insurers and their customers...
FSCL Case Study
FSCL expects more complaints about insurance brokers as the pandemic effects ...
We are starting to see a few complaints about insurance brokers arising out of Covid-19 disruption and expect we may see more as time goes on. We anticipate that as clients, in particular small businesses, discover that their...
