IBANZ Forum
Question: We have a MVI policy that has just entered its third year, and the customer has paid in full on three invoices. My customer has realised they are insured elsewhere also since inception and requesting to stay with the ...
IBANZ Forum
Question: We have a client (a builder) who lifted up a granite benchtop by a few inches from one end to allow for some adjustments to be made to the cabinetry it was sitting on. It then cracked right through the centre and has ...
IFSO Case Study
A man held insurance on his vehicle. In November 2018, he discovered that the vehicle was “coated in a lime-type, concrete residue”. The vehicle had been parked in the carpark in his apartment building. ...
IFSO Case Study
In October 2019, a couple arranged cover for a trip between March 13 and April 1, 2020, including a cruise to parts of South America, together with the Falkland Islands and Antarctica. On March 13, 2020, they left on...
FSCL Case Study
Two friends were travelling overseas in a small hatchback car when they parked outside a service station to use the bathroom. They left all their luggage in the back of the car, two daypacks in the back seat, and one man left...
FSCL Case Study
In July, a woman discovered a lump in her breast She went for a scan in August and, in September, was told that it was benign, but that it should probably be removed. She scheduled the operation for November. In October, she and...
Feature
IAG has completed a review of its trial vehicle repair facility, Repairhub, which opened in East Tamaki, Auckland in November 2019. IAG executive general manager claims Dean MacGregor said the trial had been a success...
Feature
About a third of New Zealand small businesses are thinking about changing their business insurance, research from insurer Vero shows. Vero has surveyed more than 600 New Zealand small-to-medium enterprises (SMEs) across the...
Feature
A new insurance organisation hopes to fill a gap in the market for underwriting agents. The New Zealand Underwriting Agencies Council has been set up to cater for what it says are underwriting agents’ unique issues and...
Opinion
The Insurance Council of New Zealand (ICNZ) is calling on political parties to back volunteer and paid firefighters by funding them appropriately for their services, much like the police are funded. It follows the publication of...
