Latest Articles

Feature

New Auckland HQ for AIG New Zealand

AIG New Zealand is set to move Auckland’s Commercial Bay Precinct into a greener, more sustainable office. AIG is finalising its relocation to Jarden House from Shortland Street. The insurance giant said the move optimis...

IBANZ Forum

Duty of care dilemma around rogue landlord

Question: The Landlord has a meth claim. Insurer has accepted claim and paid a cash amount based upon a cleaning quote.  Insured / Landlord has told us they will be keeping the money and not cleaning the property. The M...

IBANZ Forum

Bottling company hits trouble

Question: The insured is a contract bottling company. That means they take other parties’ manufactured product and perform, under contract, the bottling and labelling of that product.  Once the product has been bo...

IBANZ Forum

Does contents insurance cover a second property?

Question: A client owns a unit in a body corporate with very little contents, and they do not want insurance for these. They have another property with contents insurance. Would their section 2 liability be covered under...

IBANZ Forum

Marine Cargo excess

Question: My client had a vehicle he imported transported to his premises by a transport company. The vehicle arrived damaged (scratch on bodywork) and he has made a claim against the transport company (The Company) who have...

IBANZ Forum

Gradual damage question

Question: We have a client that has discovered gradual damage due to a fault in the shower mixer. There has not been any visible signs of any damage until the client pulled some furniture out from a bedroom wall. At this stage,...

IFSO Case Study

Steak cooked in a toaster sparks disaster

The sequence of disastrous events began innocently enough when Mr H* had a craving for steak and chips. For reasons unknown, he decided to cook his steak in a toaster. Having inserted the steak into his toaster and started the toasting...

IFSO Case Study

Payout brings more pain

In a recent complaint to the IFSO Scheme, Sai* was seriously injured in a car accident, and suffered more pain when his claim payment was $12,000 less than he expected. Sai and his partner were seriously injured in the accident, and his...

FSCL Case Study

Car written off but bills remain

Lucinda* was driving her BMW by a lake when she was caught up in flash floods. Water splashed up into the engine bay and into the computer systems at the rear of the car. After getting the car towed home, she asked her insurance co...

FSCL Case Study

Insurance broker meth dispute

Simon* owns a small rental property in Christchurch and approached an adviser for help with insurance. The adviser gave Simon several policy options, one of which suited his needs. Simon took out the insurance and tenants moved in....

Knowledge Base

Where members can access industry Resources & Media Content


Click here