Latest Articles

IBANZ Forum

Freezer damage

QUESTION: Hello, I have had a client lodge a claim for frozen food that has defrosted in their freezer at home. The insured advises that the freezer had power on, the light shows up so there hasn't been a power failure. ...

IBANZ Forum

Liability for third party vehicle

QUESTION: Our client's vehicle hit a third party (no dispute —it was our client at fault). Our client's policy excluded U25's and an U25 was driving, so our client is liable for the third party damage. ...

IBANZ Forum

Garage door claim

QUESTION:   A garage door was damaged when a third party accidentally drove into it. The owner of the damaged property is a limited liability company. The third party was driving the company director's pri...

IBANZ Forum

Depreciation on settlement

QUESTION: We have a claim where a settlement offer is to be based on indemnity value. The item damaged is an artificial bowling green and the costs to reinstate include a number of different elements that make up the quote,...

FSCL Case Study

Asbestos cover complaint

Mandy* arranged insurance for her property maintenance business. In March 2021, Mandy’s property maintenance company secured a new contract to replace a roof. When it was identified that the roof consisted of asbestos, Mandy...

IFSO Case Study

Stolen goods lead to more losses

A company held various liability, crime and consequential loss covers. One day it discovered an employee had stolen company property, including property owned by the company’s clients. As a result of the theft, the...

Insurance

Double award win for IAG

IAG took home the Excellence in Workplace Diversity and Inclusion award and General Insurance Claims team of the Year accolade at the 10th New Zealand Insurance Industry (ANZIIF) Awards. Louise Harvey-Wills, executive general...

Feature

Delta bags ANZIFF awards

Delta Insurance co-founder Craig Kirk was named NZ Insurance Industry Leader of the Year at the Australian and New Zealand Institute of Insurance and Finance Awards, as the firm secured the Underwriting Agency of the Year prize. ...

Feature

Nearly half of Auckland residents without home ...

Nearly half of Auckland residents do not have home insurance, according to a startling new study from global price comparison site Finder. In the wake of Auckland’s devastating summer floods, new research reveals that 45% of...

Feature

Insurance Council offers flood advice to landlords

The Insurance Council of New Zealand urged landlords to contact their insurers to assess rental cover and temporary accommodation benefits in the wake of Auckland’s floods. The severe flooding left many homes across the Super...

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