IBANZ Forum
Question: Our client has claimed under their house insurance for a crack that has appeared in their concrete driveway. This has been caused by the root of a neighbour's tree growing beneath it. The insurer wishe...
IBANZ Forum
Question: We have an insured who suffered loss of rent due to the tenant vacating for non payment. There is a Tenancy Tribunal order in the insured's favor and the tenant has been lawfully evicted which meets th...
IBANZ Forum
Question: A client contacted the office to advise that the address for their contents insurance was changing, there were no changes made to the owner-occupied home at the time. It appears this was missed (we are unsure whether a...
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Suncorp New Zealand saw post-tax profit fall by 23% in the 12 months to June amid higher natural hazard costs and lower investment returns. The NZ insurance group made $165 million over the year, as Australian parent Suncorp...
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AA Insurance chief executive Chris Curtin is set to retire at the end of 2022 after 28 years at the helm. Curtin has led the company from a start-up to one of the nation’s largest insurers, employing more than 1,000...
IFSO Case Study
A man whose property was “smashed up” by a paying guest was further upset when his insurer applied multiple excesses and provided no loss of rent payment under a landlord’s house insurance policy. In his complaint...
FSCL Case Study
Marge* is a physio with professional indemnity insurance. In December 2021 Marge’s insurer advised that they would not be renewing her insurance policy when the policy expired the following March. In June 2022 Marge learned...
FSCL Case Study
Rai* owns three rental properties, and in 2014 he engaged an insurance adviser (broker) to help him get the right cover for his needs. Rai’s broker advised him to take out home insurance policies, with additional landlord’s...
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IAG has joined the United Nations-convened Net-Zero Insurance Alliance as part of its overall commitment to achieving net zero. The insurer joins 28 other leading insurance companies worldwide, representing just under 15 per...
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Gabrielle Cook, national people and culture manager, Gallagher Bassett
Keeping employees motivated is a challenge that all managers face at the best of times, and as we shift into a post-pandemic world, this challenge has never been greater. As New Zealand opens its borders to the rest of the...
