FSCL Case Study
Person B was an overseas student studying in New Zealand. She arranged travel insurance to cover her medical costs while in NZ. When she became pregnant, while in New Zealand, her medical expenses were covered by government funding...
FSCL Case Study
As a single mother, Person A decided she needed to get income protection insurance in case she had an incident leaving her unable to work and pay her expenses. She went to an adviser who recommended she also get mortgage repayment,...
IFSO Case Study
A warning has been issued for landlords whose tenants keep animals – or in this case, a covert pet refuge centre. The Insurance & Financial Services Ombudsman, Karen Stevens, issued the warning after a landlord was shocke...
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Kiwi insurer Tower has paid a dividend to investors after posting a strong set of financial results. The group paid an interim dividend with its half-year results in May. Blair Turnbull, Tower CEO, said there an ongoing focus...
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IAG, the owner of State, NZI, and AMI, recorded a drop in New Zealand profit in the year to June as claims volumes increased. The New Zealand business remained highly profitable, however, with strong customer retention and premium...
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Shelley Beasley, head of marine NZ at Sedgwick, started her career as a surveyor in the New Zealand marine industry in 1986, and provides an update on the cargo market. Go back 30 years Exponential growth in shipping,...
Opinion
It is fundamental to all insurance that it only covers a fortuity – that is, a loss that is accidental from the insured’s point of view. So, how are the courts to interpret a liability policy that excludes:...
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Claims is a people business, writes Dr. Dexter Morse, former Director Global Insurance & Risk Management at the International Air Transport Association (IATA). There are so many lessons to be learned from the claims department....
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Vero Insurance urged customers affected by flooding in Canterbury to use the mental health benefit on their rural insurance policies. “The flooding in Canterbury is having a significant impact on our rural insurance...
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Murray James talks about his cricketing days and how he got off the mark in t...
Wellington born and bred NZI Corporate Manager Murray James has been in the insurance industry for almost 30 years, and he’s proud to say he’s in it for the long term. What started with a ‘foot in the door’...
