Latest Articles

Feature

Growing the next generation of brokers

Sam Kerr | Managing Director - Share General, and Vice President - IBANZ

The future of the insurance industry depends on our ability to nurture the next generation of brokers. With the regulatory changes we’ve all been through over the past few years, we saw the introduction of the NZQA Level 5 Fi...

Feature

Courts change limitation period for natural haz...

The effect of a recent High Court judgment is that insurers can no longer rel...

John Knight and Scarlet Roberts from Chapman Tripp summarise the effects of Pearce v Toka Tu Ake Natural Hazards Commission [2024] NZHC 623 The High Court has clarified how to calculate time limitation periods for claims und...

Feature

Does the property insurance model need changing?

Can compulsory building reports save insurers millions?

A Christchurch-based building consultant says the property insurance model is “flawed” and building reports that are both compulsory and detailed would significantly reduce the costs and risks faced by insurers, consumers an...

Insurance Council News

Annual Review 2024 released

The Insurance Council of New Zealand | Te Kāhui Inihua o Aotearoa (ICNZ) has released its annual review for 2024. “2024 has been an important year for insurance even as New Zealand experienced fewer major events, ” ICNZ...

Insurance Council News

Half of Kiwis seek action on climate

One in two New Zealanders believe the Government should invest more to protect people and properties from extreme weather events, according to a new survey. Commissioned by the Insurance Council of New Zealand | Te Kāhui...

Insurance Council News

20% of Kiwis switch insurance providers

One in five New Zealanders has switched insurance providers in the last two years, according to a new survey. Commissioned by the Insurance Council of New Zealand Te Kāhui Inihua o Aotearoa (ICNZ), the survey found 20% of...

Feature

New Zealand’s $64 billion spend on natural haza...

IAG has published new research in collaboration with Sapere Research Group that shows New Zealand’s $64 billion spend on natural hazards is heavily skewed to recovery over resilience.  This research has been...

FSCL Case Study

For a rainy day

The Body Corporate disagreed with the insurer’s decision to decline their claim

Spencer* is the representative of a Body Corporate that manages a large commercial complex. In 2023, an intense period of heavy rainfall and subsequent flooding caused significant water damage to the complex. Surface flooding damaged...

FSCL Case Study

Why are my claims taking so long?

The construction company complained that their insurer had mishandled several...

A construction company used an insurance broker to arrange commercial insurance policies with their insurer. Between 2021 and 2022, the company made various claims against their insurance, including in June 2021 for damage to a crane,...

IFSO Case Study

Incorrect fuel put into car

Stacey's* car insurance claim was declined because AdBlue had been put into its fuel tank. Stacey had car insurance. In 2024, her car broke down because AdBlue, a diesel exhaust fluid, had been put into its fuel tank. AdBlue...

Knowledge Base

Where members can access industry Resources & Media Content


Click here