Keeping your balance

An interview with Jane Cook, senior commercial broker, Rothbury Insurance Bro...

Technology may have blurred the lines between work and home but it’s also made it possible to work remotely and create more work/life balance. CoverNote talks to Jane Cook about what prompted her to sell her broking business and d...


Sunny outlook from Paul Smeaton

by Michael Botur

August 9 is a good day to catch up with Paul Smeaton.  The CEO of Suncorp New Zealand – who was appointed CEO of the country’s second largest insurer in late 2015 – has just helped present strong results to t...


Smith&Smith welcomes Michelle van Gaalen as the...

Michelle will be heading the vehicle glass repair and replacement business as...

Congratulations on your appointment. Please tell us about your background. Thank you, I’m thrilled to be part of the Smith&Smith® and Laser Plumbing & Electrical team. My background is in service-based indu...


Stevens marks 20 years as Ombudsman

I nsurance and Financial Services Ombudsman Karen Stevens says her job has become more complex over time, but after 20 years, it’s still as enjoyable as ever. Stevens celebrated 20 years in the role on May 25....


Armstrong farewells IAG after five decades

By Michael Botur

He started in insurance in the time of telexes and telegrams but even in today’s digital world, IAG’s outgoing executive general manager of risk and underwriting says you can’t beat the human touch. Armstrong...


IAG announces chief executive's retirement

IAG New Zealand has announced the retirement of Karl Armstrong after 47 years with the company. The acting executive general manager of the firm will step down on May 31. Chief executive Craig Olsen said Armstrong had...

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