Latest Articles

Feature

Assisting a business after a work accident

A business is facing the “unthinkable” after the death of an employee in an accident. Fire, ambulance and police take control of the scene. WorkSafe inspectors are on their way.  Co-workers and friends are shocked and u...

Feature

Do brokers and insurers owe continuing duties ...

by Andrew Horne and Nick Frith, of Minter Ellison Rudd Watts

A recent case indicates that insurance brokers and insurers may owe a continuing duty to inform customers if circumstances change during the policy term. This will be of interest to brokers and insurers who may have assumed th...

IFSO Case Study

Vehicle insurance: how you can help your clients

Last year, the IFSO Scheme received over 1000 complaint enquiries about vehicle insurance. By comparison, we receive very few complaints about financial advisers.  However, your guidance can significantly improve your clients&...

Feature

Kevin Horrack celebrates 50 years!

  Kevin Horrack, a keen footie man (and recently lawn bowls!) celebrated 50 years with NZI on 1 September. We caught up with him to find out his secret to a long and happy insurance career. “I landed in...

Live News

The Earthquake Commission Act changes: what the...

Four changes to the Earthquake Commission (EQC) Act have come into effect this year. They are part of an overall push to put in place the lessons learned from recent event responses including the Canterbury earthquakes. The changes...

Live News

Tower axes disclosure requirement

Kiwi insurer Tower has committed to remove the duty of disclosure from its sales and claims processes before the end of the year. Chief executive Richard Harding says that there had been a bit of talk in the news lately about how...

Live News

Suncorp profit bounces

A relatively benign year for weather has helped to boost Suncorp New Zealand’s bottom line. The insurer announced net profit after tax of $261 million for the full year ended June 30, up 76% on the prior corresponding period....

Live News

Tribunal to hear earthquake claims

Canterbury homeowners are being offered a new way to resolve their outstanding earthquake claims. The Canterbury Earthquakes Insurance Tribunal opened on June 10. Justice Minister Andrew Little said it would be a fair,...

Live News

Supreme Court confirms insurers have to agree t...

A Supreme Court decision in the IAG v Xu case has affirmed long-held legal principles regarding assignment law, the Insurance Council says. It involved a house sold on an “as is” basis with an assignment of the original...

Live News

PSC Connect New Zealand – Continues their Expan...

PSC Connect continues to show impressive growth since its inception in 2012 with 43 Member Brokers and $50m GWP throughout New Zealand. The PSC Group also continues its expansion globally with two recent purchases in the UK and...

Live News

IAG commended for cultural diversity initiative

Insurance giant IAG New Zealand has been lauded for its employee-led initiative encouraging the use of te reo Māori within the company at the 2019 Diversity Awards NZ™. The Te Reo Talk programme received a highly commended...

PIQ College

The Value of Education

The financial services sector has been overwhelmed lately with legislative change, tightening, loosening and then tightening of regulatory lending policies, housing boom bust cycles and now FSLAA, the code of conduct, insurance contract...

FSCL Case Study

How much support should a broker offer?

A client engaged a tiler, to assist with a bathroom renovation. The tiler engaged a subcontractor to complete one aspect of the renovation. Unfortunately, the clients were not happy with the standard of the subcontractor’s...

FSCL Case Study

Communication breakdown

The clients were a couple who lived in a remote part of New Zealand, running a building business as well as a bed-and-breakfast. They arranged liability insurance for their business, as well as material damage insurance for their...

Ask an Expert

Risk for storage

Question... Client is an owner/operator of a vehicle recovery and tow business. He never tows on a hook. All carriages are on a flat deck truck or trailer. The vehicle is winched on to the flat-deck or trailer for the purpose of...

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