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PIQ College

Here’s how to burst your bubble

Going back to ‘normal’ may not be as easy as you expect By Rod Severn

I need to practice social distancing…from my refrigerator! Here at the Professional IQ College we used to only worry about Level 5. Now we have a whole new range of levels to be concerned about.  Still, most o...

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GST payable on insurance proceeds received by t...

By Andrew Ryan and Simon Akozu, Minter Ellison Rudd Watts

Inland Revenue has confirmed that a third party claimant who is GST-registered can be liable for GST where they receive a payment from an insurer in settlement of an insured person’s liability. This applies irrespective of th...

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Regulatory changes on the horizon

By Jeremy Muir, Maria Collett-Bevan, Minter Ellison Rudd Watts

Conduct of Financial Institutions Bill The Government has made it clear that ensuring that financial institutions’ “conduct and culture” result in good outcomes for all customers is a priority, following repor...

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Insurers tackle Covid-19

Fewer claims, more hardship – insurance companies navigating pandemic are in ...

Insurers are used to crises: earthquakes, floods, fires and accidents. But this year’s pandemic has thrown a new set of challenges at New Zealand’s insurance industry. Insurers have had to grapple with the...

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Brokers tackle Covid-19

By Angela Cuming

Insurance brokers have felt the impact of Covid-19 swiftly and keenly. From dealing with slow home office internet speeds and the demands of junior “co-workers” home from school to managing clients who are suffering...

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Managing risks in an ever-changing world

By Nick Frith, Andrew Horne, Minter Ellison Rudd Watts

The need to manage risks in an ever-changing world is not new. The insurance market has seen sea changes in approach over the last few decades, driven by the emergence of new risks and lessons from significant events. Significant...

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Profile

Insurers step up in time of crisis

Suncorp New Zealand’s chief executive Paul Smeaton has been elected president...

What do you think the big challenges are for insurers right now? Supporting vulnerable customers is front and centre for all of us right now. The economic and health challenges that have unfolded as a result of Covid-19 are...

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Profile

New chief executive steering IBANZ towards insu...

Melanie Gorham took the role two days before New Zealand shifted to level 4 l...

If you were choosing a time to start a new job, two days before New Zealand went into unprecedented lockdown in response to a global pandemic might not be it. But new IBANZ chief executive Melanie Gorham is upbeat and positive...

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Suncorp makes $100,000 donation to Shine

Suncorp New Zealand is helping children affected by domestic violence stay connected with their schools and online learning through a one-off $100,000 donation to the domestic violence charity, Shine. Suncorp New Zealand has...

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Apex strengthens construction and engineering s...

Apex has hired a construction and engineer specialist to provide guidance to clients in that industry. Managing director James McGhie said he had seen the business’s construction and engineering portfolio grow significantly...

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Customers get $20 million from their insurers f...

Insurance customers received $19.7 million to meet losses from the February 2020 floods that led to a state of emergency being declared in Southland, Fiordland and Clutha. The preliminary figures show the severity of the event...

PIQ College

What are ethics?

By Rod Severn

When we talk about “ethics” we are referring to a philosophy of dealing with values relating to human conduct, with respect to the rightness and wrongness of certain actions and to the goodness and badness of the motives and...

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Police Health Plan gets tick

The Police Health Plan which is administered by the Police Welfare Fund, has been awarded the Consumer NZ People’s Choice Award for 2019. The award is the result of Consumer NZ’s customer satisfaction survey of health...

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Demystifying mould claims

Is the insurance industry paying more than it needs to when dealing with clai...

Cargo surveyors see a lot of damage from mould and its companion, corrosion. Both involve wetting, the source of which is crucial to policy response. Both can cause dismay as consignees face the unwelcome need to seek recovery from...

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Delta Insurance gets busy with lazy sneakers

When Delta Insurance decided to continue their support of the GirlBoss Awards by sponsoring the Emerging Leader Award again last year, they weren’t quite expecting the impact the winner would have on the company. ...

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