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IBANZ Forum

Small claims

QUESTION: My client has a dispute with a customer so raised a small claims tribunal action within the $30,000 limit. The customer has counter-claimed for $50,000 which, being outside small claims, I presume now becomes a civil ma...
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Feature

Gallagher Insurance signs on as major sponsor f...

Gallagher Insurance has been named as one of the major sponsors for the upcoming New Zealand Open after serving as a supporting sponsor earlier this year. Gallagher said that after witnessing the positive impact of the tournament t...
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Feature

AI’s growing role in insurance spurs regulato...

The swift development of AI has resulted in the increasing integration of AI technology in insurance claims management and insurance underwriting. In certain cases, AI has been used by insurers to streamline administrative work to ...
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IBANZ Forum

Purposively underinsuring

QUESTION: I'm dealing with a complex situation involving a commercial property owner. The owner recently obtained a valuation on their property, which has come back effectively doubling the previously insured value. Despite...
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FSCL Case Study

Business affected by a cyclone

Olivia* is the owner of a small home renovation business supplying both material and labour to homeowners (the business), in the Hawkes Bay area.  In February 2023 the area was severely impacted by Cyclone Gabrielle, causing...
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FSCL Case Study

Process concerns over Cyclone Gabrielle claim

Patricia’s* small business was affected by Cyclone Gabrielle in February 2023. The premises flooded and the business was closed for several weeks. Patricia submitted a claim to her insurer to cover material damage and business...
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Feature

Insurance bodies send message during CHOGM

The peak bodies representing personal and business insurers in the United Kingdom, Canada, Australia and New Zealand called on Commonwealth leaders at the recent Commonwealth Heads of Government Meeting (CHOGM) in Samoa to discuss...
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IFSO Case Study

Insurance dispute about flood repairs

Mr and Mrs Chen* held insurance on their house. In January 2023, the Auckland region was affected by widespread flooding, and the house was damaged as a result. Mr and Mrs Chen made a claim to their insurer for the damage. ...
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IBANZ Forum

Do brokers have an obligation to notify banks f...

QUESTION: Whose responsibility is it now to notify banks if there is a mortgage or finance on a policy that is cancelled due to non-payment?   Crossley Gates, Keegan Alexander Decades ago there used to be an...
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Feature

Recognising massive contributions to the industry

Six insurance industry identities, who have contributed greatly to IBANZ and ...

The people are Angus McCullough, Bruce Oughton, Jo Mason, Paul Munton and Roger Abel . An Honorary Life Membership has also been bestowed posthumously upon Max Marsh who sadly passed away in July this year. Honorary Life...
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