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Feature
Recent research from insurer AMI shows that 73% of small business owners are concerned about cyber security, and one in four say they’ve been affected within the last two years. Despite that concern, more than half of busines...
IBANZ Forum
QUESTION: My client has a dispute with a customer so raised a small claims tribunal action within the $30,000 limit. The customer has counter-claimed for $50,000 which, being outside small claims, I presume now becomes a civil ma...
FSCL Case Study
Olivia* is the owner of a small home renovation business supplying both material and labour to homeowners (the business), in the Hawkes Bay area. In February 2023 the area was severely impacted by Cyclone Gabrielle, causing m...
IBANZ Forum
QUESTION: I'm dealing with a complex situation involving a commercial property owner. The owner recently obtained a valuation on their property, which has come back effectively doubling the previously insured value. Despite...
Feature
Report highlights preparedness initiatives and renewed focus
New Zealand’s Natural Hazards Commission Toka TÅ« Ake (Natural Hazards Commission, or NHC) has issued its final annual report under its new name following its rebranding from the Earthquake Commission (EQC). The report...Feature
The peak bodies representing personal and business insurers in the United Kingdom, Canada, Australia and New Zealand called on Commonwealth leaders at the recent Commonwealth Heads of Government Meeting (CHOGM) in Samoa to discuss...
A Year in Review
For this year-end issue of CoverNote we talk to four industry leaders about t...
Kris Faafoi is CEO of the Insurance Council of New Zealand. Grant Milne is MD of the ICIB BROKERWEB Group. Andy Croy in GM Distribution for NZ at QBE. Neil Cousins is CEO of Steadfast and the current president of IBANZ, the...IFSO Case Study
Mr and Mrs Chen* held insurance on their house. In January 2023, the Auckland region was affected by widespread flooding, and the house was damaged as a result. Mr and Mrs Chen made a claim to their insurer for the damage. ...
Feature
The swift development of AI has resulted in the increasing integration of AI technology in insurance claims management and insurance underwriting. In certain cases, AI has been used by insurers to streamline administrative work to...
Feature
Six insurance industry identities, who have contributed greatly to IBANZ and ...
The people are Angus McCullough, Bruce Oughton, Jo Mason, Paul Munton and Roger Abel . An Honorary Life Membership has also been bestowed posthumously upon Max Marsh who sadly passed away in July this year. Honorary Life...