IBANZ Forum
QUESTION: My client is insistent that their full cover should cover the damage to their other vehicle, (which has TPFT) when they reversed the fully covered vehicle into the one with TPFT (which was stationery). The insurer ha...
IBANZ Forum
QUESTION: We have had a PI claim declined on the basis that the compensation awarded against our client is considered by the insurer to be fees, which are excluded under a "refund of fees" exclusion. The compen...
IBANZ Forum
QUESTION: We have a client who had $60,000 of GIB stolen from a commercial construction site. The claim for the GIB was settled after a few months while the loss was adjusted. However, the client has asked for a claim to be made fo...
FSCL Case Study
In March 2020, Tawera* borrowed $16,000 to buy a new family car. Alongside the loan, Tawera purchased a health waiver that was intended to help him if he was unable to make his loan repayments due to sickness, hospitalisation, or...
IFSO Case Study
There is a difference between a sudden event and pre-existing damage. Insurers will cover a sudden event that meets the policy’s terms and conditions, but they are not obliged to pay for damage that happened before the policy...
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Ahead of October’s local government elections, the Insurance Council of New Zealand called on mayors, councillors and community board members to prioritise climate resilience, as environmental risks grow. ICNZ chief executive...
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Damaged and lost mobile phones cost New Zealanders an average of $13.5 million every year, according to State Insurance. State has received 35,899 contents insurance claims for mobile phones over the past two and half years –...
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New research from AMI Insurance has revealed that cars owned by younger people are at greatest risk of being stolen. Research published earlier this year revealed that the most commonly stolen cars in NZ were:...
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Claims data released by the Insurance Council of New Zealand Te Kāhui Inihua o Aotearoa (ICNZ) revealed that mid-August’s extreme weather resulted in 3,165 general insurance claims with a provisional value of $47.98 million....
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Philip van Zyl, chief executive officer of Sedgwick New Zealand, shares his t...
What are the biggest challenges facing loss adjusting and the wider insurance sector right now? Staff resourcing appears to be the perennial challenge that loss adjusters face, as do insurers and brokers. Whether we...
