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Claims is a people business, writes Dr. Dexter Morse, former Director Global Insurance & Risk Management at the International Air Transport Association (IATA). There are so many lessons to be learned from the claims department. ...
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Vero Insurance urged customers affected by flooding in Canterbury to use the mental health benefit on their rural insurance policies. “The flooding in Canterbury is having a significant impact on our rural insurance customers...
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Murray James talks about his cricketing days and how he got off the mark in t...
Wellington born and bred NZI Corporate Manager Murray James has been in the insurance industry for almost 30 years, and he’s proud to say he’s in it for the long term. What started with a ‘foot in the door’ ...
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This month marks 15 years since Insurance Advisernet entered the New Zealand general insurance broker market. Founder David Crawford takes us back to those early days and general manager Travis Atkinson, who joined the business in...
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Nick Frith and Thomas Leggat, Minter Ellison Rudd Watts
The scale of the COVID-19 crisis made it obvious that the pandemic, and the public health measures it prompted from governments, would have major implications for the insurance world. Responding to an unprecedented disruption in...Feature
Broking giants Aon and Willis Towers Watson have called off their $US30 billion merger, blaming US regulators for blocking the mega-deal. The two international broking and advisory groups scrapped plans to combine after running...
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More than ever, underwriters are moving towards risk-based pricing. Brokers n...
Insurers in New Zealand are under increasing pressure to avoid over-exposure to natural catastrophes in high risk regions and coast lines up and down the country. As a result, risk-based pricing has come to the fore as underwriters look...Feature
Covernote asks Vero executive manager for specialty claims Matt Williams abou...
How long have insurers and the EQC been in discussions to create this scheme? The new Natural Disaster Response model is something that has been evolving over a number of years. Since 2016 Vero Insurance has been working...Feature
A new National Disaster Response scheme has been created which will see insurers become a single point of contact for disaster-related claims. Insurers and the EQC have confirmed a deal which will see all claims handled by private...
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Andrew Horne and Hannah Jaques, Minter Ellison Rudd Watts
Cyber-attacks on businesses and other organisations are both increasingly common and increasingly damaging. It is no longer a surprise to read a news or business website and learn of a cyber-attack that has caused significant disruption...
