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Insight & analysis for
New Zealand insurance.

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Latest Articles

FSCL Case Study

When two brokers get it wrong

An insurance broker arranged insurance cover for a couple’s home, including a swimming pool. Insurance premiums were increasing and the client asked the broker if he could find a cheaper policy. He offered the couple an alternativ...
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Live News

NZ second-riskiest in the world

New Zealand has been ranked as the second-riskiest country in the world in a major international study released by Lloyd’s of London. The report looks at non-life underinsurance and insurance penetration data for 43 countries...
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IBANZ Forum

Recovering mark-up

Question… In a situation where damage is done to third-party property and our at-fault insured client undertakes the repairs to remediate, to what extent can our client legitimately recover their normal mark-up (beyond th...
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FSCL Case Study

The stock loss shock

A businessman bought a jewellery store located within a shopping mall. The previous store owner’s insurance broker emailed him a new schedule of insurance in the name of his business. The schedule showed a sum insured of $150,000...
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Feature

Spontaneous Ignition

The hidden danger when doing laundry

Vero recently received a claim for a fire that caused extensive damage to a small business. Upon investigation, it was  discovered that the cause of the fire was the spontaneous ignition of towels, rags and napkins in the tumble...
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Feature

Boosting your online presence

It’s time broker businesses went social - by Nichole Brown

With the growth of social media and the dominance of online businesses, building your brand online should be a part of any successful business model and strategy. Insurance isn’t a typically social business, but social media can...
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IBANZ Forum

Underwriting changes

Question… I would appreciate some input and opinions on a point that has been causing me concern for a while. It relates to insurers applying new rates and terms to policies mid-term just because the client has altered...
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Feature

Insurance conduct and culture

A new regulatory focus

Insurers and insurance intermediaries in New Zealand are under intense scrutiny by regulators, the media and customers as the Australian Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry...
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FSCL Case Study

The $84 billion problem:

Underinsurance and sum insured

Underinsurance is a big issue in New Zealand. A 2016 Treasury report stated up to 85% of homes could be underinsured by an average of 28%. Across New Zealand, underinsurance of homes is worth an estimated $84 billion. ...
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Feature

Advanced Driver Assistance Systems (ADAS) and W...

ADAS or Advanced Driver Assistance Systems is a collective term for the various technological enhancements present in many modern vehicles.  These technologies aim to enhance both driver and vehicle safety. Often Advanced...
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