Latest Articles

Feature

More conduct rules on the way

A bill that will put more conduct obligations on insurers has passed its first reading in Parliament. The Conduct of Financial Institutions Bill was drafted after reviews by the Financial Markets Authority and Reserve Bank, which w...

Feature

Criteria for earthquake-prone loan scheme revealed

Owner-occupiers of unit and apartments living in earthquake-prone buildings will have certainty about what support they’ll be eligible for from the Government, Minister for Building and Construction Jenny Salesa says. The Res...

Feature

Comparison sites on hold for now

New Zealand’s general insurers are unlikely to be forced to comply with a comparison site any time soon. The idea was suggested as part of insurance law reform work by the Ministry of Business, Innovation and Employment. ...

Feature

Southern Cross Travel Insurance appoints new COO

Southern Cross Travel Insurance (SCTI) has announced the appointment of Damien Tucker to the role of Chief Operating Officer as it ramps up its focus on delivering exceptional customer service experiences.  Tucker will provide...

Feature

Are you compliant?

By Rod Severn, CEO, Professional IQ College.

As I sit here at a Compliance Symposium in Wellington, listening to industry experts discuss the merits of compliance, I realise how many areas of business this topic actually covers.  Sometimes we forget how far compliance...
(Dec 2019)

FSCL Case Study

Mother caught out by daughter's non-disclosure

A client, with the help of a broker, arranged insurance for herself and her daughter to drive a work vehicle. The woman was aware that her daughter had a couple of issues in the past and wrote on the insurance application form that...
(Dec 2019)

FSCL Case Study

What's the difference between manufacture and c...

The insured company make “tilt panels” on construction sites. Tilt panels are horizontal concrete slabs that will eventually become walls of a building. To make a tilt panel, the company pours concrete into a framework that...
(Dec 2019)

IBANZ Forum

Is this damage?

QUESTION…  A retirement home was built a couple of years ago, and during construction, it would seem that a concrete core that had been cut for drain/sewage was dropped into the system.  When the room was ta...
(Dec 2019)

IBANZ Forum

Timing

Question…  If cover has been changed from one provider to another at renewal and it has always been known that policies take effect and expire on 4pm on the day, what happens if a claim occurs right on 4pm? Who is...
(Dec 2019)

IBANZ Forum

Carpet conundrum

Question…  We all recall the change to personal lines policies a while ago where insurers decided to determine “carpets” were now insured under a house policy rather than under contents, as had been the...
(Dec 2019)

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