The insurance professionals online magazine
Opinion
The Financial Markets (Conduct of Institutions) Amendment Act became law on 29 June 2022. Before that date it was nicknamed the COFI Bill, short for Conduct of Financial Institutions. Most of the Act is not in force yet; its likely star...
IFSO Case Study
A man whose property was “smashed up” by a paying guest was further upset when his insurer applied multiple excesses and provided no loss of rent payment under a landlord’s house insurance policy. In his complaint...
FSCL Case Study
Rai* owns three rental properties, and in 2014 he engaged an insurance adviser (broker) to help him get the right cover for his needs. Rai’s broker advised him to take out home insurance policies, with additional landlord’s ...
Feature
When IAG, the general insurance giant behind NZ brands AMI, State and NZI conducted research with several hundred of its customers in 2021, the results underlined one burning issue - customers wanted a better vehicle repair experience....
Feature
IAG has joined the United Nations-convened Net-Zero Insurance Alliance as part of its overall commitment to achieving net zero. The insurer joins 28 other leading insurance companies worldwide, representing just under 15 per...
FSCL Case Study
Marge* is a physio with professional indemnity insurance. In December 2021 Marge’s insurer advised that they would not be renewing her insurance policy when the policy expired the following March. In June 2022 Marge learned...
IBANZ Forum
Question: A client contacted the office to advise that the address for their contents insurance was changing, there were no changes made to the owner-occupied home at the time. It appears this was missed (we are unsure whether a...
Feature
Oliver Jepson, National motor manager, NZI
The first breakthrough in car safety came in 1934 when General Motors performed a crash test for the very first time on a 1929 Chevrolet. Since then, the transport industry has (thankfully) come a long way when it comes to...IBANZ Forum
Question: My client had a vehicle he imported transported to his premises by a transport company. The vehicle arrived damaged (scratch on bodywork) and he has made a claim against the transport company (The Company) who have...
Feature
IAG has launched an online tool to provide weather-related claims data to help customers prepare for severe events. The owner of AMI, NZI, and State Insurance has launched Wild Weather Tracker, a new digital tool to help New...
