UPDATED ARTICLE
As Northland assesses the damage from this week’s severe weather event, New Zealand’s network of professional insurance brokers is on standby to help those affected navigate claims that may result.
The Insurance Brokers Association of New Zealand’s (IBANZ) Chief Executive Katherine Wilson says, “This will be a very worrying time for Northlanders who’re affected, and our thoughts are with them.”
About half of all general insurance placed in New Zealand is done so via a professional broker. One of the key benefits of this is that brokers are available to support and advise when there is a need to make a claim.
“Your broker can help relieve stress in times like this by reviewing your policies, clearly explaining the coverage you have, taking care of the paperwork to lodge a claim, and advocating on your behalf to ensure a fair outcome.”
Wilson urges those who have placed insurance via a broker to make contact with them so the broker can provide advice on the claims process.
If you’re unsure how to contact your broker, a searchable list of IBANZ members is available here.
In the meantime, the following checklist is a useful initial guide:
· Safety first – is it safe to enter?
· Document – photos and videos of damage, inside and outside
· List – write a list of everything that’s damaged or destroyed
· Prevent further loss – if possible, tarp exposed areas and secure undamaged items
· Keep receipts - for emergency supplies or temporary repairs
· Contact your insurance broker - to get your claim started
