The insurance professionals online magazine
Feature
Claims is a people business, writes Dr. Dexter Morse, former Director Global Insurance & Risk Management at the International Air Transport Association (IATA). There are so many lessons to be learned from the claims department. ...
Feature
Delta Insurance (New Zealand) Ltd has appointed Adrian Sweeney as Underwriting Manager for their liability and speciality lines insurance business in New Zealand. British-born, Mr Sweeney has almost four decades’ experience i...
IBANZ Forum
QUESTION: Our client had taken out PMV policy and it was named driver only comprehensive policy. Named driver is under 25. Driver's uncle was driving the car who caused the accident. He is over 25 and has no previous cla...
Feature
Murray James talks about his cricketing days and how he got off the mark in t...
Wellington born and bred NZI Corporate Manager Murray James has been in the insurance industry for almost 30 years, and he’s proud to say he’s in it for the long term. What started with a ‘foot in the door’...IBANZ Forum
QUESTION: A client had a bird nest under some roof tiles which caused water to get into a lounge ceiling. The property is the insured's weekend home and the water damage to the ceiling was not found until the following...
Feature
Insurer Suncorp has established a customer vulnerability framework and training programme to support customers in vulnerable circumstances. The group has increased its number of community support service partners, including...
Feature
By Mark Taylor Chartered Loss Adjuster, Major & Complex Loss (MCL) Global Pr...
Bushfires are a foreign disaster for New Zealand. Although there have been wildfires in the past, none have been as intense as the recent cases in Australia. The climate in New Zealand is different, and the land isn’t expansive...Feature
Global independent broker network Brokerslink has appointed a series of new regional managers across the Asia-Pacific region. Brokerslink provides risk assessment, risk management, and insurance solutions to corporate clients. The...
FSCL Case Study
In 2020, two small business owners began to suspect that their former insurance broker had charged them fees without telling them. When they first placed their insurances through the broker in 2016, the broker sent them a bundle of...
Feature
Insurance group PSC has hired a senior executive from Allianz to run the group, which includes broker network PSC Connect. ASX-listed PSC Insurance Group has appointed David Hosking to the new role of CEO PSC Australia and New...
