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New Zealand insurance.

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Latest Articles

Feature

Swiss Re CEO bets on AI for productivity gains ...

Swiss Re CEO Andreas Berger says AI will overhaul how the reinsurance group operates, predicting productivity gains "such as we have not seen in decades," while defending a business partnership that has drawn accusations of e...
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Advertorial

From recovery to resilience - our evolving roles

Historically, insurance has enabled recovery after an event. That role remains critical. But as QBE Pacific CEO and Managing Director, Jonathan Groves has consistently said, the most valuable dollar in the system is not the one spent o...
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Advertorial

Rothbury introduces flexible partnership progra...

A different way to think about partnership

Independent insurance brokers are under more pressure than ever. Compliance requirements keep growing, underwriters want more data and reporting, clients expect faster service, and staff recruitment, training and retention is a challeng...
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IFSO Case Study

Rebuilding a flood damaged home

After severe flooding, the Chan* family’s house was badly damaged and needed to be rebuilt. Their insurer accepted the claim and agreed to cover the cost of rebuilding the home. However, a dispute arose about how high the...
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Feature

ACC turnaround on track

Long-term claims growth hits decade low

Accident insurer's report shows the long-term claims pool grew just 0.3% and 92% of clients on weekly compensation returned to work within a year. New Zealand’s Accident Compensation Corporation (ACC) has released its...
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IBANZ Forum

Claim excess

Commercial Fleet/Vehicle

QUESTION: The insured makes a motor claim which is accepted by the insurer. Given the type of claim, the claim falls under a section 1 automatic policy benefit which is sub-limited to $5,000 in the policy wording. This again is...
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Feature

Privacy Act changes: Guidance for brokers

On 1 May 2026, changes to the Privacy Act came into force. These changes directly impact how and when you share personal information with third party providers (such as insurers, underwriting agencies, loss adjusters, claim repairers,...
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IBANZ Forum

Wrong Range Rover cancelled

Commercial Fleet/Vehicle

QUESTION: We have a client with a number of vehicles insured with the same insurer.  He had two Range Rovers, both insured, sold one and instructed us to cancel cover on it.  He advised the wrong rego. so the Range rover...
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IBANZ Forum

Residential vs commercial

NHI/FENZ

QUESTION: An insured builds a self-contained home. The building is intended to be lived in by the insured (owner-occupied). It is 100% residential use. It is a freestanding home that is not attached to any other building. It has...
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Advertorial

Compliance or Competitive Advantage? CoIA is a...

To adapt to the upcoming Contracts of Insurance Act (CoIA), will your organisation be adding layers to cope, or will you re-design work to perform? How much will your approach really cost your business? Will...
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