All webinars: 10.30 - 11.30am unless otherwise stated.
September 17 :::::
TOPIC: Business interruption – common problems, pre-loss and post loss – and how to minimise or eliminate these
PRESENTER: Mark Anderson | Commercial Loss Management
It is often only when a loss occurs that a broker finds out how good their client's BI policy is. It is too late after a loss to retrospectively change the cover. We will discuss problem areas that commonly occur when setting up a BI policy with a view to assisting brokers to minimise them, and also issues with claims that frequently arise - and how to keep on top of these.
September 18 :::::
TOPIC: Marine cargo
PRESENTER: Allen Chong | Vero Marine
This will cover the Institute Cargo Clauses A, B and C (these form the basis of all Cargo covers).
September 26 :::::
TOPIC: Interpreting a policy
PRESENTER: Tom Pasley | Robertsons
While every insurance policy is different, and tailored to the insured’s circumstances, this session will provide a general and practical framework as to how to interpret and make sense of insurance policies.
October 1 ::::: [This webinar is 10.30am - 11am]
TOPIC: Private boat insurance issues
PRESENTER: Claire Benjamin | IFSO
The IFSO Scheme has marine insurance complaints from time to time, having received under 20 such complaints since 2017. Claire Benjamin will cover the common reasons we see of why claims are sometimes not paid.
October 8 :::::
TOPIC: Treaty reinsurance
PRESENTER: Doug Thomson
Understand what is reinsurance and why insurers buy it, and then discuss why brokers should be aware of what treaties are.
October 9 :::::
TOPIC: Claims for retirement villages - major loss claims
PRESENTER: Richard Murphy | McLarens
Richard Murphy of McLarens will discuss its role in major loss claims for retirement villages and talk to some of the complexities and challenges with dealing with the Material Damage and Business Interruption components of these claims.
October 10 :::::
TOPIC: Trustees and exposure of professional offending
PRESENTER: Sean McIntyre & Chris Shannon | Duncan Cotterill
Details to be confirmed.
October 16 :::::
TOPIC: Fraud
PRESENTER: Emma Gabor | Gabor Law
Insurance fraud is real and insurers are vigilant when it comes to suspicious claims, but the insurers are not always right in their assessments.
October 17 :::::
TOPIC: 10 email shortcuts you should be using every day
PRESENTER: Debbie Mayo-Smith
If you’d like to be more efficient and effective, – you can’t miss this webinar. You’ll learn how to save time and enhance client communication. We’ll cover all software bases: Outlook, Gmail (desktop and phone) and (iPhone) Mail.
October 22 :::::
TOPIC: GL claims case studies
PRESENTER: Michael Robertson | Robertsons
Michael will be giving an update on General Liability claims including a discussion on the policy triggers and in particular the meaning of Property Damage. Michael will cover the most commonly applied exclusions and extensions in general liability policies illustrated by claims examples.
October 29 :::::
TOPIC: Insurance policy structure
PRESENTER: Mel Gorham | IBANZ
It is important to read policy wordings and understand the extent of cover as well as limitations, and be able to relate these to your clients' needs. This session will provide an overview of the structure of insurance policies including the insuring clause, extensions, conditions, exclusions, schedule and endorsements.
October 30 :::::
TOPIC: Business Interruption – claim example and how well would your client’s cover have performed?
PRESENTER: Mark Anderson | Commercial Loss Management
We will discuss a Business Interruption calculation of loss as a worked example.
October 31 :::::
TOPIC: Don't get hacked
PRESENTER: Steve Mayo-Smith
Just how secure are you and ready to defend yourself and the business you work for against the increasing rate and sophistication of cyber-attacks? Understanding what to look for and what not to click on or trust is vital. This session will provide you with an understanding of the types of threats and intrusion techniques and the do’s and don’ts of protection.
November 5 :::::
TOPIC: Rural material damage and BI claims
PRESENTER: Janene Paki | McLarens
The agricultural sector produces approximately 40% of New Zealand’s exports. James and Janene will cover off agricultural claims in the form of damage to farm assets, as well as damage for apiarists/honey producers and the business interruption aspect that follows.
November 6 :::::
TOPIC: Privacy and your obligations as a financial adviser
PRESENTER: Damian Lawrence | Mosaic
How can you work to ensure your processes cover both privacy and your obligations as a financial adviser? This webinar will follow the client journey and look at the overlap and gaps between your obligations for advice and privacy along this journey. It will provide tips on how you can use the same processes to make sure you are meeting both obligations and how to avoid potential problems.
November 12 ::::: [This webinar is 10.30am - 11am]
TOPIC: Rural and lifestyle insurance issues
PRESENTER: Claire Benjamin and Andrew Gunn | IFSO
Rural and lifestyle blocks are a popular residential living option for Kiwis which come with their own particular insurance issues and cover. Claire Benjamin will discuss in this webinar the type of enquires, claims and complaints that the IFSO Scheme sees with these types of assets, and will highlight some of the implications of the Natural Hazard Commission (formerly EQC) insurance cover, and the typical scope of coverage for rural/lifestyle policies compared to residential.
November 13 :::::
TOPIC: Business interruption – insurance of wages
PRESENTER: Mark Anderson | Commercial Loss Management
Different ways to insure wages (including Dual Wages) – and what is best for your clients?
November 14 :::::
TOPIC: Microsoft Excel mastery
PRESENTER: Debbie Mayo-Smith
A top tips and tricks walk around Excel showing you how to get much more done in less time. You’ll learn marvellous shortcuts working with your premium calculations, as well as quick tips for summarising, graphing, tabulating and merging.
November 19 :::::
TOPIC: Emerging claims
PRESENTER: Sophie Curlett | Robertsons
This seminar will reflect on the liability claims trends seen in 2024, and highlight any valuable insights from this year. It will also discuss the emerging types of insurance claims that brokers should anticipate in 2025, providing them with crucial information when discussing potential claims with insureds. Attendees will gain an insight into the evolving landscape of liability insurance claims.
November 20 :::::
TOPIC: Regulatory offending - Worksafe and RMA - based offending and investigations
PRESENTER: Chris Shannon, Isaac Cummings and Sean McIntyre | Duncan Cotterill
Regulatory offending may be your client's first interaction with investigators, prosecutors and the criminal justice system. In this short presentation, Duncan Cotterill presenters will provide some insight into regulatory offending, primarily under the Resource Management Act and Health and Safety at Work Act.
December 4 :::::
TOPIC: Insurance industry legislation overview
PRESENTER: Mel Gorham | IBANZ
This session will provide an up-to-date overview of
New Zealand’s regulatory framework relating to recent and proposed developments for key insurance legislation including; Financial Markets Conduct, Contracts of Insurance Bill, FENZ NZ Levy, Natural Hazards Commission, Code Committee consultation on competence, skill and knowledge.
