PIQ College

What is education?

Education is the process of facilitating learning, or the acquisition of knowledge, skills, values, beliefs, and habits. 

Methods can include teaching, training, storytelling, discussion, directed research and life experiences. Education frequently takes place under the guidance of educators, however learners can also educate themselves. Education can take place in formal or informal settings and any experience that has a formative effect on the way one thinks, feels, or acts may be considered educational.

Studying at Professional IQ

At Professional IQ we provide educational learning opportunities to our learners to empower them with up-to-date information and knowledge required in the Financial Services industry in New Zealand today. 

What is pastoral care? 

Pastoral care is a service that provides help, support and guidance to students as well as providing information. From the Ministry of Education website: The general duty of pastoral care under the Code sets out requirements for providers to assist students to experience a safe, inclusive learning environment and to access the advice and assistance they need to maintain their own wellbeing.

What do we do?

The overarching philosophy of the Student Liaison team at Professional IQ, is that our students are people, not numbers. Our goal is to help students to achieve educational aspirations by crossing the finish line to complete their programme as painlessly as possible!

We come from a holistic view recognizing that the student is a whole person – physically, mentally and emotionally. Every student is unique and at different stages in their life journey – some need a little support, others need more. 

Life tends to throw us curve balls (for example Covid-19); these can impact on students, that often follow on to impact on their studies. When this happens, we listen and work together to gain an understanding to find a solution; one size does not fit all, we tailor things to suit the individual on a case-by-case basis.

Every student is assigned a Student Liaison as a key point of contact from the beginning of their journey, and that person stays with them through to the end. We are there to guide students, keep them on track, answer any queries and provide support. We are culturally sensitive and see our work with our students as a partnership, as we are on this journey together.

Our Student Liaison team has increased in the past few months from two to four to reflect our commitment to support our students. We come from a diverse range of backgrounds and ethnicities and we are passionate about education and supporting our students and we love what we do!



September 2020

Knowledge Base

Where members can access industry Resources & Media Content


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