Chubb has established a major accounts division in Australia and New Zealand, with the aim of delivering dedicated premium service encompassing underwriting, risk engineering and claims for large, global and multinational clients and business partners. 

Demetra Day has been appointed to lead the new division as major accounts division manager Australia and New Zealand. In her new role, she will be responsible for the management of major accounts underwriting teams, global client executives, claims client relationship managers and risk engineers, all of whom will be focused on providing crafted solutions and bespoke services for large, global and multinational clients and business partners. 

This development reflects Chubb’s ongoing strategy to be more client-centric across all product offerings. Chubb already has a structure in place to support SME clients, so the new division supporting larger clients is a further step towards enhancing the client experience. 

Jarrod Hill, Chubb’s country president, Australia and New Zealand said: "Over the years, Chubb has developed a well-known reputation for servicing clients in the major accounts segment. The creation of the new division in Australia and New Zealand will only boost the delivery of product, service and advice to this key client segment where we have strong business relationships. With Demetra’s depth of experience and understanding of the risk management landscape our clients operate in, she is well-placed to lead the charge for this important client segment."