Vero Insurance urged customers affected by flooding in Canterbury to use the mental health benefit on their rural insurance policies.
“The flooding in Canterbury is having a significant impact on our rural insurance customers, with inundation and damage to farming infrastructure like fences, pump, and other farm assets and buildings,” said Chris Brophy, executive manager for SME and rural insurance, amid the weather event in June.
Brophy said that a large number of claims were from rural customers.
“Vero is on the ground to help our customers with assessing and settling claims quickly, but we know it is still a tough time for farmers.”
As farmers deal with the fallout from the major event, Vero called on rural insurance policy holders to use their extra benefit called Best Doctors.
Best Doctors includes a world-leading service called Mental Health Navigator, designed to help farmers to navigate the stress and anxiety created by the damage.
“We know that for our rural customers, this is their livelihood and that causes a lot of uncertainty and stress, and the potential depression, anxiety and burnout.”
“Mental Health Navigator provides our rural customers with direct virtual access to some of New Zealand’s leading registered psychologists and psychiatrists. We’re urging our rural customers to use the service if they need support to stay resilient as they deal with this period of uncertainty.”
