Ask an Expert

Question:

Once policy wordings have been issued to a client at (or before) the inception of the policies, is there a generally accepted frequency of how often they need to be re-issued?

Is there a requirement at every renewal, even if the wording has not changed?

Or is there only a requirement if the wording changes?

Just trying to establish a "best practice" in this area so any comments would be welcomed.


Reply:  Crossley Gates

There is no legal requirement to forward another copy of the policy wording at, or after, each renewal.

There is a requirement to do this if the wording changes and/or point out the changes in a communication with the insured. Otherwise, giving the impression the same wording applies or even worse, forwarding the old wording is likely to be misleading or deceptive under the Fair Trading Act.



September 2020

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