Continuous professional development (CPD) is a big focus for financial services professionals, whether it’s keeping up with regulatory changes or understanding how to harness the benefits of AI, learning is a lifelong pursuit.
One of the important benefits of IBANZ membership is the access it offers to a high-quality CPD programme which delivers an average of 75 events and webinars each year. Sessions can attract 200 or more attendees with sessions addressing technical risks, such as business interruption and financial lines, and rapidly evolving risks, like cyber threats and environmental exposures, proving some of the most popular.
IBANZ member services manager Julie Walsham says, “Sessions focused on softer skills, such as handling complaints and time management, are also well received. Much of the content is recorded and can be viewed at a time to suit, so that learning can be scheduled to fit into busy calendars. And we love to receive suggestions about new topics members would like to see covered.”
IBANZ is able to tap into a team of quality presenters who are subject matter experts to deliver live webinars offering fresh and relevant perspectives on the whole gamut of insurance-related topics. Recorded content is reviewed annually to ensure the information is up to date, and some regular topics are repeated annually, with updates to reflect the latest product and claims information.
An overview of upcoming CPD opportunities is listed in CoverNote each quarter and available in the member section of the IBANZ website. When you book via the website and attend the session, your CPD points are automatically uploaded on your record, and IBANZ will maintain your record on your behalf – as long as you remain a member – even if you change employers.
Julie says many of the technical or product-based webinars offer a short quiz at the conclusion. “Members who score 100% on the quiz earn an extra 0.5 CPD hour, so it’s worthwhile testing yourself to make sure you’ve absorbed the learning.”
All IBANZ members are encouraged to have a professional development plan, which they should review annually with their manager. Once growth areas are identified, the IBANZ CPD programme is a great place to find resources to match specific development needs.
