Home Insurance

Ask an Expert

Property damage problem

QUESTION Hi team, In the past, we have had claims declined because the allegation against our client didn't include actual property damage (even though there may have been some). This time, a claim has been declined b...

A Year in Review

Tenant cracks stove top

QUESTION Hi Team, I have had a client who is renting a property. A pot was dropped on the ceramic stove top leading to a chip. This has now grown into a crack and the landlord would like the top replaced. The landl...

Ask an Expert

Subsidence dispute

QUESTION Hi, The insuring clause of a policy covers any unforeseen and sudden physical loss or damage caused by; (f) subsidence, landslip, rockslide or any other movement. The same policy excludes - loss or ...

Ask an Expert

Body corp bother

QUESTION Hi Crossley, In respect of a body corporate, are we required to ask each unit owner whether they have adverse history to declare, as they are effectively an interested party of the body corporate, rather than the...

Feature

Nearly one in ten let home insurance lapse: Con...

Nearly one in every ten homeowners has let their home insurance policy lapse due to high costs, according to a new study by Consumer NZ. The consumer body found that 8% of NZ homeowners have let their policy expire, blaming soaring...

Ask an Expert

Is a sea wall a retaining wall?

QUESTION... Hi, I have a question from a client that has left me stumped! They have a sea wall - rocks piled in front of their property to keep soil back from the beach and stop the tidal action of waves from eroding the...

Feature

NZI supports businesses with electrical safety

NZI is helping businesses manage and mitigate electrical safety and lower the risk of commercial fires. The group’s electrical safety inspectors, Toby Lancaster and Zak Dean, are working to identify customers’...

Feature

Pots, pans and stoves cause 300 fire claims per...

The stove is the most common source of appliance fires, followed by the pot and pan, according to insurer AMI. Stoves, pots, and pans accounted for 72% of appliance-related house fire claims last year, according to general...

Ask an Expert

Event definition in flood losses

Question: Hi, We have a client whose rental home suffered significant damage as a result of the Auckland floods. The tenants vacated the property immediately and the insurer/assessor arranged strip out of the property....

Ask an Expert

Pet dog damage

Question: Just loading a new claim with an insurer for where a pet dog has damaged the client's glasses by chewing them. The policy notes the following regarding pet damage: “Household pets: we won’t...

Knowledge Base

Where members can access industry Resources & Media Content


Click here