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IFSO Case Study

Defective earthquake repairs cause ongoing issues

Amy's* house was damaged in the Christchurch earthquakes. She made a claim under her house insurance and her insurer arranged the repairs. Several years later, Amy found the repairs to be defective, but her insurer declined to ...

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Defence costs cover query

Question: We have a client, a builder, who was joined to a legal case where it was ultimately found that the damage was due to incorrect engineering calculations that caused a property's foundations to slump.  Our...

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Forestry owner liability

Question: We have a client who owns a forestry block. During recent storm events, trees fell onto power lines, causing damage. My understanding is that in order to be legally liable, the trees need to have been found ...

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Treatment of GST in claims settlement

Question: I am looking for an expert opinion on the correct treatment of GST in commercial marine claims settlements using the following as an example.  The insurer is Australian based and its transactions in New...

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Event definition in flood losses

Question: Hi, We have a client whose rental home suffered significant damage as a result of the Auckland floods. The tenants vacated the property immediately and the insurer/assessor arranged strip out of the property....

FSCL Case Study

Burglary claim creates coverage issues

Debra* has a fabric manufacturing business. Debra’s stock is manufactured and stored in a large factory in Wellington where she has 14 staff members. One evening after Debra and her staff had left work for the day, several...

FSCL Case Study

Do clients understand their insurance policy?

John* and Ida* booked flights to Queenstown for a guided hiking tour in March 2023. Their hiking tour was scheduled to begin the morning after they arrived in Queenstown. John and Ida's flight was cancelled due to poor weather...

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JAVLN acquires OfficeTech document management ...

JAVLN, a cloud-based insurance policy management platform, has acquired Technosoft Solutions’ document management and workflow software, including OfficeTech. The Australian acquisition is JAVLN’s second this year....

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Cyber insurance specialist launches in New Zealand

Cyber insurance specialist Emergence has launched in New Zealand, hiring a well-known face from the industry to lead its push from across the Tasman. Emergence Insurance CEO Troy Filipcevic said New Zealand was always part of his...

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Commercial crime on the rise: NZI

Auckland and Waikato are the country’s top spots for ram raids and commercial crime, according to data from NZI.  Insurance claims for commercial crime rose by 26% last year, with Auckland bearing the brunt of this...

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