Latest Articles

Opinion

We Can't Make Excuses

By Richard Harding, chief executive, Tower Insurance

We need to do more to deliver good customer outcomes. Confidence in our industry is at an all-time low. You only need to open the paper and you can read about a stream of debatable business practices.  And these claims ...
(Dec 2019)

Feature

From Novice to Expert

Iwona Bettridge discusses her career in insurance

Iwona Bettridge admits she barely even knew what insurance was when she joined NZI 15 years ago - now she’s a highly regarded regional manager for the company’s AON CPF (client placement facility) line. Like many insura...
(Dec 2019)

Feature

Directors and Officers Insurance - Continued Fo...

By Andrew Horne, partner, and Nick Frith, senior associate, Minter Ellison Rudd Watts Company directors are facing increasing challenges. Substantial damages awards in the Mainzeal case, together with a greater presence of litiga...
(Dec 2019)

Feature

Earthquake Commission to Make Exgratia Payments...

By Olivia de Pont, senior associate, and Nick Frith, senior associate, Minter Ellison Rudd Watts The Government has announced a new package to assist purchasers of earthquake-damaged homes who have discovered that the property...
(Dec 2019)

PIQ College

Expectation versus reality of distance learning

To a certain extent we all have expectations about future events or occurrences which are in part formed by our beliefs and experiences.  If you have not studied by distance learning before you may have some unreal...

PIQ College

Top broker ‘not a salesperson’

This year’s Women in Insurance Broker of the Year winner, Faith Owens from Br...

How did you come to be a broker?  I started my career working for AA Insurance in Penrose many years ago, and then carried on working in insurance in London in the early 2000s. This included a stint at loss adjusting...

FSCL Case Study

Insurance does not cover daughter’s laptop

The insured travelled to Australia to spend time with her daughter. One day, she accidentally dropped her daughter’s laptop while she was sitting on the couch. The screen became discoloured and eventually stopped working. The...

FSCL Case Study

Missing jetski

In early 2018, the insured’s jet ski stopped working. He took the jet ski to his usual repairer, but they were at capacity, and could not take on the repairs. They recommended another repairer, who was performing repairs...

Ask an Expert

Boss’s travel goes wrong

Question.. Hope you can assist on a little travel claim as the insurers are declining based on semantics. Our client has a corporate travel policy in place. Our client makes up part of the executive management team and is...

Ask an Expert

Insuring against yourself

Question... I have a company who is constructing a building in their own name. They have arranged contract works insurance, but have also asked about defective workmanship. As the building is owned by them, I advised they could...

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