Latest Articles

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Policyholders claim for pricey pets

Southern Cross Pet Insurance has released its 10 most unusual claims of 2019. The list featured a serial sock swallower, a cat who played with fire and a dog suffering a chocolate overdose. The claims highlight how even everyd...

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Joint insurance venture creates new opportunit...

A joint venture between Apex Insurance and insurance industry veteran Brent Mullan is bringing new marine insurance solutions to a market which has a far-reaching impact on the economy.  Apex Marine & General will ope...

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‘I’ve seen the power of insurance first hand’

Julian Clarke, director of Apex’s Christchurch branch, shifted to the industr...

How did you get into the industry? After a long career in another industry I decided that it was time for a change in 2018 and I looked around for an industry where I felt that I could make a fundamental difference to people`s li...

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More conduct rules on the way

A bill that will put more conduct obligations on insurers has passed its first reading in Parliament. The Conduct of Financial Institutions Bill was drafted after reviews by the Financial Markets Authority and Reserve Bank, which...

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Criteria for earthquake-prone loan scheme revealed

Owner-occupiers of unit and apartments living in earthquake-prone buildings will have certainty about what support they’ll be eligible for from the Government, Minister for Building and Construction Jenny Salesa says. The...

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Comparison sites on hold for now

New Zealand’s general insurers are unlikely to be forced to comply with a comparison site any time soon. The idea was suggested as part of insurance law reform work by the Ministry of Business, Innovation and Employment....

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Southern Cross Travel Insurance appoints new COO

Southern Cross Travel Insurance (SCTI) has announced the appointment of Damien Tucker to the role of Chief Operating Officer as it ramps up its focus on delivering exceptional customer service experiences.  Tucker will provide...

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Are you compliant?

By Rod Severn, CEO, Professional IQ College.

As I sit here at a Compliance Symposium in Wellington, listening to industry experts discuss the merits of compliance, I realise how many areas of business this topic actually covers.  Sometimes we forget how far compliance...
(Dec 2019)

FSCL Case Study

Mother caught out by daughter's non-disclosure

A client, with the help of a broker, arranged insurance for herself and her daughter to drive a work vehicle. The woman was aware that her daughter had a couple of issues in the past and wrote on the insurance application form that...
(Dec 2019)

FSCL Case Study

What's the difference between manufacture and c...

The insured company make “tilt panels” on construction sites. Tilt panels are horizontal concrete slabs that will eventually become walls of a building. To make a tilt panel, the company pours concrete into a framework that...
(Dec 2019)

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