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Latest Articles

Feature

Christchurch airport chair joins IAG board

IAG New Zealand has appointed Catherine Drayton as a non-executive board member. Drayton is chair of Christchurch International Airport, Guardians of NZ Superannuation, Mint Innovation, and Connexa, and a board member for Genesis...
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IFSO Case Study

Grieving son duped on TradeMe

Mr P held third party, fire and theft cover on his motorhome. In 2021, Mr P died and his son, Mr G, received his motorhome. Mr G changed the registration of the motorhome into his name. He also listed the motorhome on TradeMe, and ...
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IBANZ Forum

Pet dog damage

Question: Just loading a new claim with an insurer for where a pet dog has damaged the client's glasses by chewing them. The policy notes the following regarding pet damage: “Household pets: we won’t c...
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Feature

2022's most stolen cars as theft claims soar by...

The Toyota Aqua has replaced the Mazda Demio as the most frequently stolen vehicle in the country, according to AMI, as car theft claims skyrocketed in 2022. Despite only comprising 1.47% of the nation's fleet, the Aqua, also...
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Feature

Floods, landslips, cyclones and locusts!

The summer’s extreme weather will have significant ramifications for the in...

When asked about the magnitude 6.3 earthquake that rocked the central North Island on 15 February this year, the Prime Minister, Chris Hipkins, said that he was looking out the window for a plague of locusts. Hipkins’...
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Feature

Summer of storms causes 402% spike in insurance...

New Zealand’s stormy summer resulted in five times more insurance claims than last year, according to AMI, State and NZI Insurance’s latest Wild Weather Tracker. The IAG brands received 41,596 weather-related claims...
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IBANZ Forum

Sub-limit vs general limit

Question: We have a claim accepted for defective workmanship. In order for the workmanship to be rectified the homeowner needs to vacate the property and go into temporary accommodation. The combined cost of rectifying the...
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Humans of NZI

Shanna Crosson: NZI Claims Champion

Meet Shanna Crosson, one of NZI’s claims champions during the wild weather

Christchurch mum-of-one, Shanna, has been in the insurance industry for two decades. After a short career as a fitness trainer, she joined State Insurance in 2000 and has been with NZI since 2010. This November marks an impressive 23...
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IBANZ Forum

Reasonable care clash

Question: I have had a motor vehicle claim declined due to the driver breaching the reasonable care condition of the policy. The policy states - 2.4 Reasonable care The Insured must take all reasonable steps...
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IBANZ Forum

Contract works, excess payment and recovery

Question: We are seeing more and more construction contracts with high standard excesses [$100,000 plus] Who generally pays this excess or what mechanism is used to determine who pays it? This is particularly relevant...
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