Feature
IBANZ offers a range of CPD from quality presenters who specialise in providing a variety of fire and general presentations, as well as a selection on soft skills ranging from time management to client care. All webinars: 10.30 - ...
IBANZ Forum
QUESTION We have a client who imports and sells motorhomes. As part of their final sales process they arrange notification of transfer of ownership on Waka Kotahi website, and get motorhomes registered and complete final checks b...
IBANZ Forum
QUESTION If we are endorsing a policy after 1 July but removing/reducing cover, are we using the old FENZ levy or the new one? Example - building placed 1 August 2024 but 30 July 2024 we are reducing the sum insured, are we ...
IBANZ Forum
QUESTION I contacted an underwriting agency to query whether a certain activity would be excluded under their motor policy wording. The reply I have been getting is: "Please note we are not able to provide...
FSCL Case Study
Hasim* was an uber driver. In 2023, he arranged insurance for his vehicle through an insurance adviser. During the initial phone discussion, the insurance adviser asked about the value of the car, and Hasim said he had bought it...
FSCL Case Study
In 2021 Hailey*, a school principal, arranged insurance to cover the cost of any damage and repairs to her school’s devices and equipment. On 5 December 2022 at about 7pm, the insurer sent Hailey an email saying that the insurance...
IFSO Case Study
The insurer asked Rose* whether she had taken any medication in the 24 hours prior to her car accident. Rose said she had taken half a sleeping pill at 11pm the night before. Dispute over sleeping pill Heather* had car...
Feature
The Insurance and Financial Services Ombudsman (IFSO) scheme has received a record number of nearly 5,000 enquiries over the past year, marking a 21% increase from the previous year. Karen Stevens, the IFSO ombudsman,...
Appointments
Rothbury Insurance Brokers has appointed Shane Ohlin to the newly created role of chief information officer. With over 25 years of experience in information technology, Ohlin has previously held senior management and consulting...
Insurance
AMI Insurance has seen a nearly 40% increase in house fires between summer and winter 2023, following a 20% increase the year before. The insurer said lower temperatures caused house fire risks to increase. “With the...
